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Supercom ponders point-of-sales partnership with IBM

Howard Solomon -
POS resellers tired of having to order hardware through U.S. distributors

The role of the customer in marketing today

Chris McCarten -
Leading companies are putting systems and procedures into place to capture and record each customer touchpoint

IBM takes Express line to SMB market

Paolo Del Nibletto -
Express offering includes new software for e-commerce and more marketing muscle

GE Access wants to pump VARs up

Jeff Radecki -
Account intelligence high on VAR wish list, according to Unix distributor

Defining the need for high availability

Intel Canada Ltd. -
Part two of a three part series of technical articles on the economics of high availability for telecommunications systems

The ups and down of enterprise storage market

Jennifer Ewen -
VARs are first choice for enterprise storage purchasers, but support issues limit use of this channel

Oracle turns tables on PeopleSoft with takeover bid

Shane Schick -
Days after PeopleSoft announces its plans to buy J.D. Edwards, the world's second-largest software firm makes a play for its rival

Readers weigh in on . . .

Readers -
Fact cheque; tablet wreck; SARS on tech

Microsoft partners cope with Toronto conference loss

Howard Solomon -
Fusion channel show scheduled for Toronto will now be in New Orleans

Digital Imaging and PDAs: An opportunity for resellers?

Michelle Warren -
The PDA segment offers unique opportunities for the consumer segment. The combination of digital photography and personal organization features in one device opens up an opportunity for resellers to target the consumer market

Alternative Technology turns to Euro model

Paolo Del Nibletto -
Value added distributor incorporates European distributor model for its training and certification program

The triple threat: viruses, worms and hacker attacks are on the rise

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About 80,000 viruses wreak havoc today

Defining the need for high availability

Intel Canada Ltd. -
Part one of a three part series of technical articles on the economics of high availability for telecommunications systems

The long and the short of WiFi

Howard Solomon -
WiFi isn’t new, but the number of WiFi-enabled devices is small: In-Stat MDR estimates about 367,000 WiFi-equipped laptops, handhelds and routers were sold in Canada last year

CRM’s disruptive innovation

Aberdeen Group -
Part three in a three part series of articles on customer relationship management from the Aberdeen Group.

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