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Managed Services & Outsourcing

Broadcom drops bombshell with ‘termination notice’

A “termination notice” sent to VMware channel partners by Broadcom on Dec. 22, as they were preparing to head out of the office for...

Firms unprepared for AI’s ‘massive’ energy requirements: Pure Storage

Data storage vendor Pure Storage, in association with Wakefield Research, released a new report today that identifies the hurdles organizations across industries face both...

Snowflake says Cortex launch puts LLM, GenAI in ‘hands of all users’

Data cloud company Snowflake this week launched Snowflake Cortex, a managed service which it said enables organizations to more easily discover, analyze and build...

The new, the emerging focal point of ServiceNow World Forum

It has been a busy year for ServiceNow when it comes to generative AI (GenAI) development, something not lost on company chairman and chief...

Pure Storage intros new DRaaS, pledges to cover power, rack space costs

Pure Storage has released what it described as “new data resilience offerings” that include Pure Protect//DRaaS, which it said is targeted at VMware sites...

MSPs told by security expert now is not the time to be complacent

A group of Managed Service Providers (MSPs) attending the recent ASCII Edge: The MSP Conference in Toronto received excellent advice and guidance during a...

Forrester reports cloud trends for 2023

A recent Forrester Research report has revealed the top 10 trends shaping the cloud industry this year. Not only are companies trying to keep...

Zoho announces Zoho Billing for SMBs, talks GenAI

At its Zoholics user conference in Toronto last week, Zoho announced the launch of Zoho Billing, which it described as an end-to-end billing solution...

ServiceNow marries key products with generative AI in Now Platform Vancouver release

ServiceNow has announced generative AI integrations and new features as part of the Vancouver release of its Now Platform. Today’s release comes less than...

Nova Scotians hit by MOVEit data breach

Nova Scotia’s minister of cyber security and digital solutions, Colton LeBlanc, announced in a press conference yesterday that it is investigating the theft of...

ManageEngine probes future of the digital enterprise at user conference

At its recent annual user conference in Toronto, ManageEngine, the enterprise IT management division of Zoho Corporation, presented its vision of the future digital...

Synctera comes to Canada through partnership with National Bank

U.S.-based banking-as-a-service company (BaaS) Synctera is partnering with the National Bank of Canada (NBC) as part of its expansion into the great white north....

Over half of IT services companies increased their number of suppliers in past three years: Report

Fifty-eight per cent of IT services companies, faced with growing challenges in the IT procurement ecosystem, have increased their number of active suppliers in...

Salesforce launches Slack GPT, partners with Accenture on generative AI

At its recent World Tour NYC event, Salesforce launched Slack GPT, a native conversational AI for Slack which, the company said “will deliver the...

Microsoft Exchange Online recovering from outage worldwide

Microsoft is investigating yet another worldwide outage, this time affecting Exchange Online, its cloud-based email service. The problems reportedly began around 1 PM UTC...

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Managed Services & Outsourcing Blogs

Small business forecast looks ‘cloudy’ with a chance of success

The cloud is big news for small businesses.  Empowered by the cloud, even the smallest business can be more competitive and more secure from...

Slideshows

How managed network solutions can help you meet high user expectations

There’s plenty of talk about how IT is helping companies disrupt traditional business models, but similar trends are affecting how IT itself is delivered...