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Cost effective technical support Part One

Glen Robertson -
The business benefits of a layered approach to training and certification. Part one of a two part series

Testing your back up and recovery system

Microsoft Canada -
Part three of a three part series on back up and recovery for small business. This technical article will focus on testing back ups

Known Vulnerabilities, Known Liabilities?

Quito Maggi -
Insurance companies are no longer willing to pay for hacker incurred losses anymore. Resellers now have a big opportunity to reengage with their clients on security

Event ROI and how to get it

Chris McCarten -
How to build marketing ROI into an event using tools such as databases, data mining, and results analysis and tracking

Designing a back up plan

Microsoft Canada -
Part two of a three part series of technical articles on back up and recovery for small business. This installment focuses on the many ways to go about developing a back up and recovery plan before you buy

VARs reign in LAN equipment procurement

Louise Handley -
A survey conducted by In-Stat shows the VARs are small business's preferred method of purchasing LAN equipment

Behind the Week’s headlines: No one should be blamed in the MFP/City of Toronto computer leasing scandal

James Buchok -
Everyone is missing the point on this story. With the Y2K on the horizon the city basically had to do what the city had to do

Lotus enters E-learning market

Jeff Radecki -
One of IBM software division's most recognized brands is branching out into a new market

Borderware takes firewall to the Mxtreme

Paolo Del Nibletto -
Security software developer changes its stripes and plunges head into the competitive server appliance space

Celestix looks for distribution deal

Paolo Del Nibletto -
New secure server appliance for the mid-market is 100 per cent certified bulletproof by Check Point, the company claims

Distributor warms up to VoIP

Monika Rola -
Tech Data hopes to mirror American success with 3Com package

Letters to the editor

Readers -
Oracle on LeasingGate; Cowpland fires back; Doubting DuPont

Don’t talk too much on sales calls

Michael Atkinson -
Burdening the client with information overload will kill any chances you have of successfully closing the sale. Here are a few ways to avoid this common mistake

Back up and recovery for small business

Microsoft Canada -
Part One of a three part series of technical articles on the many ways to best safeguard your data in a small networking environment

IBM and Intel team up on blade servers

Tom Bartsioka -
New initiative to cut down on the high cost of e-commerce

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