Articles By Monika Rola

CRM firm acquires former Delano application

After purchasing Canadian software, an American CRM developer wants to help to customers fed up with repeating the same information ad nauseaum to call centre agents.San Diego, Calif.-based eAssist Global Solutions Inc said

Published on: May 29th, 2003 Monika Rola

University of Toronto taps Cognos for funding analysis

The University of Toronto hopes to become more efficient in providing funds to cash-strapped graduate students through a Cognos business intelligence project.Ottawa, Ont.-headquartered business intelligence (BI) software developer Cognos Inc. said the university

Published on: May 27th, 2003 Monika Rola

Health-care organizations partner for patient records

A partnership between Canada Health Infoway and the Canadian Institute for Health Information to develop healthcare oriented standards is being called an important step forward by health-care IT vendors.Canada Health Infoway Inc. (Infoway)

Published on: May 26th, 2003 Monika Rola

Direction Informatique editor makes top 25 IT list

A senior editor from the Transcontinental Media IT Business Group has been singled out as an IT pioneer by a Quebec IT association.As a way of celebrating its 25th anniversary the Fédération de

Published on: May 23rd, 2003 Monika Rola

Sony Ericsson goes back to cell phone drawing board

After an intense period of re-focusing its design strategy Sony Ericsson says it is ready to wow North American mobile phone users with its sleek looks.As 2002 was coming to an end Ericsson

Published on: May 22nd, 2003 Monika Rola

HP program offers total cost of ownership appraisal

HP is betting tight IT budgets will drive more business its way as it unveils products and services meant to reduce total hardware operating costs in the enterprise. HP Wednesday introduced a PC

Published on: May 21st, 2003 Monika Rola

Spam battle hinges on awareness: Symantec

While their inboxes are getting flooded with easy money and miracle cure offers Canadians still don't know what to do about spam, a survey shows. On Tuesday, Symantec Corp.'s Toronto offices released the

Published on: May 20th, 2003 Monika Rola

Government On-Line officials poke at security holes

OTTAWA -- The transformation of Canadian government into an electronic entity may be on track, public sector officials told the 15th Annual Canadian Information Technology Security Symposium Thursday, but public confidence in online

Published on: May 15th, 2003 Monika Rola

What doctors don’t know about privacy

OTTAWA -- Canadians have good reason to fear for the privacy of their health-care information, experts told the 15th Annual Canadian Information Technology Security Symposium Wednesday.Speaking to an audience of public sector IT

Published on: May 14th, 2003 Monika Rola

Maple Leaf Foods feasts on data from single source

A Canadian food processing company is growing its business on a global scale through an advanced form of business intelligence software.Toronto, Ont.-based Maple Leaf Foods Inc. Monday said it has been able to

Published on: May 12th, 2003 Monika Rola

Online broker scoops up SwiftTrade customer list

A Montreal online brokerage firm wants to give Canadian online trading enthusiasts more access to stocks, all for the low price of $19.95.Disnat, the online brokerage division of Desjardins Securities, launched its direct-access

Published on: May 8th, 2003 Monika Rola

IT event organizers weather SARS scare

The SARS scare didn't really affect IT conference attendance this spring, but organizers are closely following fall event registration numbers.Although the World Health Organization (WHO) has lifted the travel advisory telling people not

Published on: May 5th, 2003 Monika Rola

Don’t forget the human touch

TORONTO — Some of Canada's biggest enterprises say online training improves employee access to valuable information — as long as companies make sure to mix some humanity with the technology. Getting maximum value

Published on: May 2nd, 2003 Monika Rola

CUPE turns to open source tools for portal revamp

The Canadian Union of Public Employees launched their new Web site Thursday, and in the true spirit of May Day it was a thoroughly collaborative effort.Canada's largest union, CUPE represents over half a

Published on: May 1st, 2003 Monika Rola

ORION lights up Ontario research network

In a few months time Ontario schools and research facilities will have access to one of the world's largest optical research and education networks. The Ontario Research and Innovation Optical Network (ORION) announced

Published on: April 30th, 2003 Monika Rola