Meet Google Cloud’s 4 anchor tenants in Canada

SAN FRANCISCO - Google Cloud may have been a late arrival to the Canadian region among public cloud competitors, but that hasn't stopped it from winning some contracts with major Canadian brands. Google

How one Toronto tech startup is using AI to improve management systems

Toronto based Tealbook is being recognized with a venture capital investment for its use of artificial intelligence (AI) in revolutionizing the world of supplier procurement. CEO and founder, Stephany Lapierre told IT World

Former Canada Post CEO joins Drone Delivery Canada

The former Canada Post CEO who shepherded the crown corporation through a fruitful period of digital transformation has joined Canada's most well-known drone startup. On Monday, Drone Delivery Canada (DDC) announced that Deepak

Walmart signs 5-year deal with Microsoft to accelerate its digital transformation

The digital era has left many a legacy retailer in the dust, and Walmart is determined to avoid the same fate. So on Monday, the U.S.'s largest retailer signed a five-year agreement with

Here’s how online retailers other than Amazon approached Prime Day

If you were an Amazon Prime customer, July 16, 2018 was the "Boxing Day of July." If you were an online retailer that wasn't Amazon? Not so much. Amazon's competitors made a greater

Chatbots to deliver $11B USD in annual savings for retail, banking, and healthcare sectors by 2023: Juniper

A recent study by Juniper Research has concluded that chatbots are one digital transformation investment that really pays off. According to the Hampshire, U.K.-based firm's July 3 research paper, "How chatbots will transform

Google rebrands AdWords, Analytics 360, DoubleClick services

Google is revamping its advertising arm. In a blog post the company announced that it was retiring its AdWords, Analytics 360, and DoubleClick brands in favour of two new brands: Google Ads, which

Shopify acquires ecommerce return solution Return Magic

Shopify has acquired another app for its ever-expanding portfolio. On Tuesday, the Ottawa-based ecommerce darling announced that it had acquired the Montreal-based developers behind Return Magic, an ecommerce return solution for Shopify that

Shopify releases work chat app for online store owners

Shopify has officially released its mobile instant messaging app for business owners. Announced in May, Shopify Ping allows small business owners to communicate with employees and customers, run their businesses, and manage marketing

Now retailers can use Instagram Stories as an ecommerce platform

Instagram wants to help businesses use its Instagram Stories feature as a new retail platform. This week the social media network unveiled a feature that adds shopping tags to Instagram Stories - shopping

Customer expectations at all-time high, Salesforce report finds

Customer expectations are at an all-time high, according to the Salesforce State of the Connected Customer report, released this week. A whopping 80 percent of customers said that the experience a company provides

Check out Cisco’s Toronto Innovation Centre – and some of its latest retail tools

CPES 2018 award winners include interactive retail display unit, NFC-enabled cartons

TORONTO - An interactive retail display unit for the cosmetic industry, a mass-produced near-field communication (NFC)-enabled carton, and a Sheridan College administrator were among the recipients of industry association Intelliflex’s 2018 Canadian Printable/Flexible

Spending on cybersecurity may boost retail sales, report suggests

There's more evidence that spending on cybersecurity may help retailers sell their products. According to a Capgemini survey of 6,120 consumers in nine countries released Wednesday,  77 per cent of respondents ranked cybersecurity