Latest Shopify app update lets SMB owners use their phones to fulfill orders

Shopify customers can now use their smartphones to manage their business's shipping operations. On Wednesday the company revealed that it had added its Shopify Shipping features, along with the ability to create and

Published on: January 31st, 2018 Eric Emin Wood

How Air Miles used Marvel characters and AR to bring families into stores

Last year, as Marvel fans were gearing up for the Nov. 3 release of Thor: Ragnarok, the youngest among them were presented with an even more immersive opportunity of their own. By visiting

Published on: January 29th, 2018 Eric Emin Wood

Sage integrates UPS shipping and tracking solutions into Business Cloud

Sage Group plc is collaborating with a giant of another industry to make it easier for small- and medium-sized businesses (SMBs) to ship products to their customers. On Tuesday the British enterprise software

Published on: January 23rd, 2018 Eric Emin Wood

Visa Ready for Biometrics, begins testing fingerprint sensor-based payment cards

Visa Inc. is officially hopping onto the biometrics bandwagon. On Sunday the New York City-based payments giant announced that a new division, Visa Ready for Biometrics, had started testing two new fingerprint sensor-based

Published on: January 15th, 2018 Eric Emin Wood

Canadians hate passwords, using them wrong, ready for biometrics instead: Visa

Consumers are ready to adopt biometric authentication technology such as facial recognition and fingerprint sensors to access the majority of password-protected services, according to a new survey by Visa Inc. Conducted on Visa's

Published on: January 11th, 2018 Eric Emin Wood

Sage adds inventory management, cloud-based payroll features to Sage One platform

The Canadian arm of British enterprise software giant Sage Group plc has added two features to its signature Sage One accounting platform aimed at retailers and small- and medium-sized businesses (SMBs). Sage One

Published on: December 4th, 2017 Eric Emin Wood

2017’s Black Friday, Cyber Monday were more mobile-driven than ever, Salesforce says

Customer relationship management (CRM) software giant Salesforce.com Inc. has identified three statistics based on U.S. commercial activity on Nov. 24, 2017, and Nov. 27, 2017, unofficially known as Black Friday and Cyber Monday,

Published on: November 30th, 2017 Eric Emin Wood

3 tips from Salesforce’s digital evangelist to help retailers thrive in the ‘fourth industrial revolution’

The next industrial revolution was a recurring theme at this year's Dreamforce, customer relationship management (CRM) software developer Salesforce.com Inc.'s annual conference - one frequently accompanied by the statistic that 60 per cent

Published on: November 30th, 2017 Eric Emin Wood

Expect higher sales on Black Friday than Boxing Day, Moneris says

As retailers across Canada gear up to join the annual ritual of deep discounts and record online traffic known as Black Friday, Moneris Solutions has released a few numbers illustrating what they can

Published on: November 23rd, 2017 Eric Emin Wood

Hakim Optical using AR to help customers find the perfect glasses

If you're in the market for new glasses but don't have the time to visit a store and try on some frames, Hakim Optical has the perfect digital solution for you. On Monday

Published on: November 21st, 2017 Eric Emin Wood

Don’t expect workers to be productive on Cyber Monday, Robert Half says [infographic]

Canadians might have officially celebrated Thanksgiving in October, but that doesn't make them immune from the Black Friday and Cyber Monday sales that accompany Turkey Day south of the border - and Robert

Published on: November 21st, 2017 Eric Emin Wood

New POS terminals help business owners improve customer service with touchscreen-based apps

By Aaron Broverman It may not be long before payment terminals have more in common with smartphones than card readers. The newest addition to TD Merchant Solutions’ point-of-sale (POS) portfolio, Paris-based Ingenico Group's

Published on: November 1st, 2017 ITBusiness Staff

Interac adds money request, auto-deposit features to e-Transfer platform

The Interac Association has just given Canadian retailers and other small and medium-sized businesses (SMBs) two new ways to send and receive money. On Tuesday, the financial transaction network announced the release of

Published on: October 31st, 2017 Eric Emin Wood

Canadian retailers aren’t meeting shopper expectations fast enough, Salesforce finds

Canadian shoppers want a more personalized experience, and according to Salesforce.com Inc., retailers aren't listening. For its third annual Connected Shopper report, the customer relationship management (CRM) giant interviewed more than 1000 Canadians

Published on: October 11th, 2017 Eric Emin Wood