Customer expectations at all-time high, Salesforce report finds

Customer expectations are at an all-time high, according to the Salesforce State of the Connected Customer report, released this week. A whopping 80 percent of customers said that the experience a company provides

Published on: June 8th, 2018 Lynn Greiner


CPES 2018 award winners include interactive retail display unit, NFC-enabled cartons

TORONTO - An interactive retail display unit for the cosmetic industry, a mass-produced near-field communication (NFC)-enabled carton, and a Sheridan College administrator were among the recipients of industry association Intelliflex’s 2018 Canadian Printable/Flexible

Published on: May 25th, 2018 Eric Emin Wood

Spending on cybersecurity may boost retail sales, report suggests

There's more evidence that spending on cybersecurity may help retailers sell their products. According to a Capgemini survey of 6,120 consumers in nine countries released Wednesday,  77 per cent of respondents ranked cybersecurity

Published on: May 10th, 2018 Howard Solomon

Shopify streamlining retail marketing and admin with Ping, secures payments with Fraud Protect

Shopify Inc. wants to make it easier for online retailers to market themselves and ensure their transactions are secure. To that end, among the numerous new and improved products announced Tuesday at the

Published on: May 8th, 2018 Eric Emin Wood

Salesforce CFO explains why companies need to meet the fourth industrial revolution head-on

TORONTO - If Salesforce.com Inc. president and CFO Mark Hawkins had one message for the audience watching his keynote at the first-ever Salesforce World Tour in Toronto, it was this: Adapt or die.

Published on: May 4th, 2018 Eric Emin Wood

Now RBC customers can use Samsung Pay too

The list of banks whose customers can use their Samsung device instead of a credit card to make a purchase just became a bit longer. On Tuesday, Samsung Electronics Canada Inc. announced that

Published on: April 20th, 2018 Eric Emin Wood

The importance of optimizing your website for e-commerce [infographic]

No business wants to admit that its e-commerce website is letting its operations down, but it likely isn't working as hard as you are. Have you recently ramped up your marketing efforts only

Published on: April 17th, 2018 Joseph Stark

Digital transformation, sustainability highlighted at HP’s Executive Forum keynote

HP Inc. was in the red in just about every category possible in 2016, but fast forward two years later and the company is solidly in the positives, posting high growth every quarter

Published on: April 12th, 2018 Mandy Kovacs

Side-hustle gigs gain traction with new app

Building a side-hustle routine isn’t easy, but since its launch in Toronto last year, the Hyr platform is helping 7,000 people in the city find that elusive second job or extra shift. “We’re

Published on: April 11th, 2018 Alex Coop

IBM launches Watson Data Kits to help travel and food service businesses harness big data

IBM Corp. wants to help businesses across the spectrum reap the benefits of digital transformation, and it's supporting the transportation and food service industries with its latest release. Announced Tuesday, Watson Data Kits

Published on: March 21st, 2018 Eric Emin Wood

LG shows off B2B signage products for retail, business spaces

LG Electronics bolstered its B2B signage product lineup at Integrated Systems Europe 2018 last month. With its four new OLED products, LG is targeting business environments in places such as retail, public spaces,

Published on: March 16th, 2018 Alex Radu

GoDaddy campaign looks to inspire, educate Canadians about bringing ideas to life

A regular guy named Taylor and his dog Madden want to help you move your furniture, and their website couldn’t be clearer about this. “Just a regular guy who can move your furniture

Published on: March 15th, 2018 Alex Coop

82% of Canadians believe data sharing enhances democracy, but 39% don’t want to share their own – OVH

There may be no limit to the information online consumers will provide in exchange for an improved shopping experience, but the population at large is a bit more reluctant, even as it acknowledges

Published on: March 7th, 2018 Eric Emin Wood