Digital Transformation Hub




Businesses and organizations in every corner of the country are coming to the same realization – it’s innovate or bust.

The third annual Digital Transformation Conference and Awards celebrates category finalists’ ability to adopt a culture of incremental improvements across the business and innovative solutions that drive modernization.  Winner press release

The cloud has become chief information officers’ primary gateway to new technologies and capabilities, and with the major public cloud providers setting up shop in Canada, the floodgates are open. Even businesses outside of the country’s major metro areas are on the path of some form of digital transformation.

Our Digital Transformation Hub will be the source for all the articles and videos featuring our award winners and speakers from the flagship event. Here, you can also find conference content from years past.


2019 videos


Find out why our judges selected this year’s digital transformation winners. This year there were two winners in the public sector category.

2019 articles

How working from home benefits the employee and the employer

Stop being proud of complexity, says ServiceNow’s VP of innovation

The biggest cybersecurity takeaways from the Digital Transformation Conference and Awards

The Digital Transformation Conference and Awards 2019 at a glance

Going digital is paying big dividends for Ontario insurance brokerage

Calgary Drop-In Centre takes back time with Azure

Information sharing a ‘big concern’ across the country, says PetalMD

APIs to the rescue for the Royal Bank of Canada

Canadian Blood Services’ 5-year modernization plan leads to new digital team

Provincial workers’ compensation board speeds up processing of claims by 90%

Digital Transformation Conference 2019 – New case management system improving worker services

Digital Transformation Awards 2019 – SME Enterprise Sector finalists

Digital Transformation Awards 2019 – MUSH/Not-for-profit finalists

Digital Transformation Awards 2019 – Large Public Sector finalists

Digital Transformation Awards 2019 – Large Private Sector finalists

Digital Transformation Awards 2019 – Artificial Intelligence Disruptor finalists


Missed last year’s content? It’s okay, we got you.


Winners Stories

Toronto-based software startup points AI at solving B2B’s biggest sales problems

Inside the development of Telefilm Canada’s award-winning digital admin platform

Crisis Services Canada wins a DTA for using Rogers tech to prevent suicides

How Loblaws created an in-house ecommerce startup – and won an award along the way

If 110-year-old PCL Construction can digitally transform, your business can too

Zero to hero: how Vancouver upped its digital maturity to become one of the most innovative cities in Canada


Nominees and DX study

Want to solve a complex problem? Build a multi-disciplinary team

Most financial institutions embracing digital transformation in theory, but not practice: OpenText

How Pythian pivoted from IT services company to digital transformation firm

How Thomson Reuters used Salesforce and SAP to transform its billing process

How Interac has kept up with the digital transformation-driven times lets employees offload grunt work to an AI assistant

Canada Suicide Prevention Service ceases text and chat help; seeks more funding

How the Northern Alberta Institute of Technology went from a dinosaur to a digital leader in higher education

RBC transforms its intranet portal team into a customer-facing self-service task force

Panels and presentations

For our award winners and event attendees, the second annual Digital Transformation Awards were just one night – Aug. 14 to be precise – but for our editorial team here at IT World Canada, it’s been a weeks-long process of poring over nominations, interviewing the people involved, and crafting the stories that we hope captures the essence of hard work and innovation. In this hub, we’ve arranged the articles and videos featuring our award winners and some of the most compelling nominees. I think you’ll find the same thing that we did. Across Canada, digital transformation is taking many different forms – from a non-profit’s efforts to help those at risk of suicide with modernized chat services, to a grocery chain’s digital lab, to a software startup’s use of artificial intelligence to identify the most lucrative sales leads, there’s no corner of the country this trend hasn’t touched. What unites the efforts are the people behind them, each looking to make a difference.