Why Moneris CMO Jeff Guthrie believes AI won’t replace human salespeople

Jeff Guthrie knows technology is changing how sales are conducted - he just doesn't believe it can replace human salespeople entirely, or even more than a small fraction. As CMO of Canada's largest

Published on: January 16th, 2018 Eric Emin Wood

Catherine Boivie at CES 2018: Google and some… unusual items

For my next blog, I'm not only going to talk about Google at CES but also describe some of the interesting devices I saw, ending with one that will help sick children.  Although

Published on: January 15th, 2018 Catherine Aczel Boivie

Catherine Boivie at CES 2018: a few things for your car and home

Greetings again from CES 2018! With almost 4000 vendors at the show, I haven't lacked for exercise during my time here - according to my smart watch, I walked almost 14 kilometres in

Published on: January 12th, 2018 Catherine Aczel Boivie

CES 2018: Catherine Boivie’s first impressions

Greetings from the 2018 Consumer Electronics Show - and yes, it is bigger than last year, which was bigger than the year before, which was bigger than... you get the picture. The media

Published on: January 11th, 2018 Catherine Aczel Boivie

Make way for robots! Why your job is about to disappear

  Well, actually, it depends on what you do... Don’t know what AI is? Watch this video to find out: https://www.youtube.com/watch?v=yVHiTP_2xmY As intriguing as it is to quantify the number of jobs that

Published on: January 11th, 2018 SFU Beedie School of Business

HP targets creatives, executives with this year’s CES offerings

Palo Alto-based HP Inc. is using advanced engineering and artificial intelligence (AI)-powered smart assistants to adapt the PC user experience for executives and creative types at this year's CES. On Monday the company

Published on: January 9th, 2018 Eric Emin Wood

TD Bank acquires enterprise AI firm Layer 6

TD Bank Group’s digital transformation strategy has led to the acquisition of Toronto-based artificial intelligence (AI) firm Layer 6. In a Tuesday statement Michael Rhodes, TD's head of innovation, technology, and shared services,

Published on: January 9th, 2018 Alex Coop

IBM marks more than 100,000 patents in 25 years with AI, cloud enhancements

The inventors who serve as the backbone of International Business Machines Corp. passed a significant milestone this year, and a diverse array of fields including artificial intelligence (AI), the cloud, and cyber security

Published on: January 9th, 2018 Eric Emin Wood

How 5 different Toronto-based organizations are harnessing AI

When IT World Canada co-hosted our annual Techncity conference with the City of Toronto in December, we took the time to ask some of the attendees one question. "How is your company using AI

Published on: January 5th, 2018 Brian Jackson

Adding AI to your line of business? Consider these 7 factors

Fearful of disruption and looking for a competitive advantage, boardrooms and CXOs alike have rushed to artificial intelligence (AI) as the next big thing, but before adding intelligent agents, business rules management, machine

Published on: January 3rd, 2018 Eric Emin Wood

Consumers expect smartphones to shoot VR within 5 years, don’t want AI taking over customer service

Even the world's most forward-thinking consumers are freaked out by the idea of human customer service being overtaken by machines, according to the latest Ericsson consumer trends report. Based on an online survey

Published on: January 3rd, 2018 Eric Emin Wood

Tech Talks with Karim Kanji: Hessie Jones on Artificial Intelligence

Hessie Jones is a media entrepreneur with over a decade of experience in both media and digital advertising. Currently, she is helping companies understand the potential of using Artificial Intelligence to better understand

Published on: January 3rd, 2018 Karim Kanji


Tech CEO on the employee experience and why it’s never too late to digitally transform

TORONTO - A big trend in digital transformation is on the customer experience side of things, but according to the CEO of Avanade, businesses and organizations have to remember the employee experience as

Published on: December 19th, 2017 Alex Radu