Articles By Buckley Smith

Zoho bets on AI-assistant Zia to help compete against Microsoft Office

Zoho Corp. recently released four new applications for its Zoho Office Suite, as it looks to compete with heavyweights Microsoft Corp.'s Office Suite and Google LLC's G Suite. New to the lineup is

Published on: March 22nd, 2019 Buckley Smith

Cadillac Canada launches virtual showroom experience

Cadillac Canada has launched a new platform, Cadillac Live, which it says will change how Canadians buy cars. The platform, which was developed in collaboration with digital agency Isobar Canada and is the

Published on: March 22nd, 2019 Buckley Smith

AI use in customer service will continue to rise, Salesforce research says

The use of AI in customer service operations has already made a noticeable impact in recent times, and according to a report published by Salesforce Research, we should expect to see those numbers

Published on: March 22nd, 2019 Buckley Smith

Google fined $1.69 billion by EU for antitrust issues

Google LLC has been fined $1.69 billion USD by the European Union for what the EU has claimed is antitrust abuses related to Google's AdSense advertising platform. This is not the first time

Published on: March 20th, 2019 Buckley Smith

McDonalds gets “Snappy” with its job applications

McDonald's wants to "snap" up as many applications as it can as it becomes the first business in Canada to accept job applications through the Snapchat app; a program that has already been

Published on: March 20th, 2019 Buckley Smith

Federal budget 2019: Tech community welcomes Global Talent Stream commitment, SR&ED expansion

By Brian Jackson and Buckley Smith  Insiders of Canada's technology community reviewed the budget as taking steps in the right direction to help firms scale up operations, but were critical that the Liberal

Published on: March 19th, 2019 Buckley Smith

Apple updates iMacs with new Intel processors, Radeon Pro Vega graphics

iMacs are getting an upgrade, as Apple Inc. announced that both size variations of its iMac desktop line will now feature more powerful processors, as well as new Vega graphics options. The 21.5-inch

Published on: March 19th, 2019 Buckley Smith

IBM partners with Nova Scotia to launch Technology Advantage Program pilot

IBM Canada has partnered with Nova Scotia to advance the province's technology sector; announcing the launch of a Technology Advantage Program pilot through Nova Scotia Community College (NSCC), which will allow enrolled students

Published on: March 18th, 2019 Buckley Smith

Apple announces new iPad Air and iPad mini

Apple Inc. is introducing two new iPads to its product line with today's launch of the iPad Air (starting at $649) and iPad Mini (starting at $529). Both models will be available in

Published on: March 18th, 2019 Buckley Smith

Want a raise? Get Salesforce.com certifications, survey shows

There is an extremely high demand for employees who can work with Salesforce and this has led to much higher than average salaries for these positions, says Geoffrey Flynn, practice area lead for

Published on: March 15th, 2019 Buckley Smith

Inabuggy brings local flavour to online grocery delivery

A Toronto-based startup is trying to change how consumers buy their groceries; while providing a personal and local touch. Inabuggy, a same-day online grocery and alcohol delivery service that launched out of Toronto

Published on: March 15th, 2019 Buckley Smith

Is the gig economy right for you or your business?

The gig economy and its use throughout business is a constantly rising trend, and yet one that not everyone fully understands or sees the benefits of. A recent webinar produced by IT World

Published on: March 14th, 2019 Buckley Smith

ITAC puts forth suggestions for ICT industry in 2019 federal budget

The Canadian federal government is tabling the 2019 budget on March 19 and the Information Technology Association of Canada (ITAC) has addressed some serious concerns in its pre-budget submission that it believes would

Published on: March 14th, 2019 Buckley Smith

3 lessons from Canada’s public service approach to creating a digital workforce

The Canadian federal government is attempting to implement a strategy to incorporate a more digitally-inclined workforce, and there are lessons to be learned for other organizations trying to do the same. A whitepaper

Published on: March 13th, 2019 Buckley Smith

Microsoft launches free online classes to teach AI to executives

Microsoft Corp. has launched a new series of online courses for executives to learn about AI, as it tries to help businesses catch up to the trend of AI in business. AI Business

Published on: March 12th, 2019 Buckley Smith