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Written by leading Canadian technology bloggers, this series provides insights and tips to help you future-proof your business and maximize the benefits of connectivity throughout your enterprise.

Flexible Business


Three ways businesses can shed the burden of managing mobile devices and data

There was a time when futurologists thought the Information Age was going to abolish drudgery for people. Machines and software programs would take care of most menial tasks while humans could be free

Published on: May 19th, 2016 Lynn Greiner

The top three network security challenges for 2016

Securing the network has always been a challenge, but it’s only getting more complex, thanks to the rise of cloud applications, programmable networks and bring-your-own-everything. The Enterprise Connectivity Series Future-proofing your business For

Published on: May 12th, 2016 Vawn Himmelsbach

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Create IT efficiencies with managed network solutions

How can IT departments take advantage of the latest in wireless networking technology and reduce cost and complexity at the same time?

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Security in the cloud — A whole new toolbox

Join Jim Love, CIO & Chief Content Officer, ITWC and guest expert Dave Gendron (strategic alliances director at Ceryx Inc.) for a timely and informative webinar that will explore the challenges and potential solutions in moving to a cloud-based security architecture.

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Collaboration and Innovation: Driving Business Success

Recent studies have concluded that investment in collaboration pays dividends: Companies that implement technologies, which drive workforce collaboration and support flexible work schemes, can reap the benefits of greater innovation.

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Unified Communications

Twitter chat



Unified Communications

This Twitter chat on Unified Communications and the drive for collaboration took place on December 10, 2015.

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Understanding the Drivers of Unified Communications 3.0

Join Jim Love, CIO, ITWC and his special guest Steven Van Binsbergen, Senior Director, Solutions Marketing, Rogers as they explore why companies are re-thinking Unified Communications strategies and implementation, driving productivity, cost reduction, employee engagement and retention.


Part I – May 15, 2015

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Part II – May 22, 2015

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3 ways the connected workspace can make your business better

It’s not headline-making news that the way people work has changed dramatically over the past decade. But with changing demographics — including more millennials entering the workforce — and the rise of disruptive

Published on: May 5th, 2016 Vawn Himmelsbach

Why ‘anywhere connectivity’ is key to stronger business collaboration

Only a few years ago, Rick Duha was languishing in what he describes as “email hell,” waking up each morning to 50 or 60 emails from Asia, Europe and Australia. Now he uses

Published on: April 28th, 2016 Suzanne Robicheau

Managing UC in a BYOD world

Not long ago, using a personal smartphone or tablet in the workplace was a contentious issue. Nowadays, it’s becoming the norm, and any IT department hoping to clamp down on the bring-your-own-device trend

Published on: April 21st, 2016 Vawn Himmelsbach

Using UC to find the fast lane

Picture unified communications (UC) as the passing lane: a fast-driven convergence of technologies and applications that reduce the typical roadblocks to efficient communications. Now picture your business accelerating into this new digital space with

Published on: April 14th, 2016 Suzanne Robicheau

Why Unified Communications Matters

Making the business case for moving to unified communications (UC) requires attention to detail — and a rationale that focuses as much on process as on money saved or revenue generated. The Enterprise

Published on: April 7th, 2016 Dave Webb

The Top Ten Reasons UC Implementations Fail

Unified communications (UC) is a double-edged sword. Done right, it can enhance and improve communication across a company, with customers and suppliers. It can save money, improve productivity, and enhance employee engagement by

Published on: March 31st, 2016 Lynn Greiner

Improving business practices with unified communications

Unified Communications (UC) may be as transformative as mechanical printing when it comes to changing the face of business and improving the way we exchange information. The Enterprise Connectivity Series Future-proofing your business

Published on: March 24th, 2016 Suzanne Robicheau

Unified Communications: Powering the workplace of the future, today

It was not so long ago that you could understand the hierarchy of a corporation simply by studying the floor plan of the main office: New hires were in the central cube farm,

Published on: March 17th, 2016 Dave Webb

Cutting the cord in a wireless world: Why looking at a managed services provider makes strategic sense

Today's users don't sit still for long. And, when on the move, they expect to have connectivity to whatever resources they need to do their jobs. The old-fashioned fixed wired network connection just doesn't

Published on: March 10th, 2016 Lynn Greiner

Three things to consider for a successful UC implementation

It’s exciting to promise employees a seamless business environment that incorporates video conferencing, VoIP telephony, mobility and collaboration capabilities. It may be equally exhilarating to promise the senior team that this new move

Published on: March 3rd, 2016 Robert Dutt

Four reasons Skype for Business has a place in your enterprise

The venerable Skype consumer instant messaging and audio/video chat has received a corporate makeover. Microsoft, which has owned Skype since 2011, has introduced Skype for Business as the new presence, instant messaging and

Published on: May 29th, 2015 Robert Dutt

What to look for when Microsoft Office 2016 is released with Windows 10

While Windows 10 will likely get the lion’s share of attention when Microsoft Corp. unveils the updated operating system later this year it will be Office 2016 – the similarly revamped office suite

Published on: May 27th, 2015 Jeff Jedras

From your desktop to your tablet to your phone, you can take Office everywhere

When people think of Microsoft Office, they often equate it with Windows only. Once, that was true, but no longer. Microsoft now provides Office for multiple platforms and operating systems, making it much

Published on: May 22nd, 2015 Lynn Greiner

Don’t overlook Skype in your Office 365 business suite

An Office suite is a must-have for most business users, and most businesses choose to provision Microsoft’s Office 365 for their employees. The suite includes a number of different applications and, while you

Published on: May 20th, 2015 Jeff Jedras

How the cloud can transform your contact centre

Contact centres are expensive. Not only is there a huge cost in office space, furniture, electricity and other necessities, there's the cost of acquiring, managing, and running the computing infrastructure to power the

Published on: May 19th, 2015 Lynn Greiner

Four reasons why SharePoint beats Dropbox and Box.com for business collaboration

If, somehow, Shadow IT has found its way into your organization – and research indicates it probably has – there’s a good chance that it’s come in the form of a consumer-grade cloud

Published on: May 15th, 2015 Robert Dutt

The power of presence to your unified communications platform

Last post, we talked about session initiation protocol (SIP), the application level protocol that allows IP-based endpoints to find each other and connect. Its companions in the application level of the networking stack

Published on: May 13th, 2015 Dave Webb

Treating communications as data opens a world of collaborative possibilities

As new technology has brought forward new methods of communication, it has also introduced complexity and communications silos. By treating communications as data, unified communications can bring it all back together – and

Published on: May 11th, 2015 Jeff Jedras

What is Unified Communications?

In our tech-centric world, we have many ways to communicate with co-workers. There’s telephone, of course, -- cellular and land line – as well as email, but we also can chat via multiple

Published on: May 8th, 2015 Lynn Greiner

SIP 101: The Lily Tomlin of modern unified communications

Anybody remember Lily Tomlin’s telephone operator shtick, or am I just betraying my age? The Enterprise Connectivity Series Future-proofing your business The bit, which began on the 1960s sketch comedy Laugh-In and was

Published on: May 8th, 2015 Dave Webb

Internet of Things (IoT)

 

How does your Internet of Things (IoT) Strategy Stack Up?

Join Jim Love, CIO of IT World Canada and Eric Simmons, General Manager, Machine-to-Machine (M2M), Rogers , for an interactive webinar as they look at the development and execution of an IoT strategy in the Canadian context.

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The Internet of Things and the customer experience

We’ve talked a bit about the Internet of Things (IoT) in terms of what technologies and trends are driving the market: Huge volumes of information are being collected, whether in structured or unstructured

Published on: October 15th, 2015 Dave Webb

The ROI of IoT: How to make the Internet of things benefit your bottom line

We’ve examined how IoT can improve the customer experience, improve loyalty, and give a savvy organization the opportunity to deliver the right offer to the right customer at the right time. All but

Published on: October 12th, 2015 Dave Webb

Starting small for big success with the Internet of Things

The Internet of Things, even when it is spoken of in terms of transforming businesses and lives and resulting in trillions of dollars of incremental revenues across a multitude of industries, can seem

Published on: October 8th, 2015 Robert Dutt

What you need to know about the Internet of Things

There used to be this thing called the World Wide Web. It was an application built on top of the infrastructure of the Internet, itself built on an American defense project to link

Published on: October 5th, 2015 Dave Webb

Internet of Things: It’s not just for IT managers

While it will likely be the IT organization that drives the implementation of the Internet of Things within a company, it will be line of business users from marketing to sales that truly

Published on: October 1st, 2015 Jeff Jedras

Securing the Internet of Things

The recent hack of a Jeep Cherokee, in which security researchers took control of the vehicle from ten miles away, controlled windshield wipers, entertainment system, steering, transmission, and even disabled the brakes, causing

Published on: September 28th, 2015 Lynn Greiner

Preparing your business for the Internet of Things revolution

In Israel, connected cows give four times the milk of the average bovine. In Northern Canada, mines run safer and save millions on energy due to sensors tracking both employees and environmental conditions.

Published on: September 24th, 2015 Robert Dutt

Is your network ready for the Internet of Things?

We've all seen the predictions. Gartner says that the Internet of Things (IoT) will have 26 billion units installed by 2020, and product and service suppliers will pull in revenue exceeding $300 billion

Published on: September 21st, 2015 Lynn Greiner

The time is now to start your Internet of Things journey

Technology has a way of transforming businesses and lives, of fundamentally changing what is possible for peoples and companies to achieve. But technology also has a way of being very cruel to those

Published on: September 17th, 2015 Robert Dutt

CanadianCIO Census

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What are some of the key priorities confronting your peers?

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CanadianCIO Census: The Collaboration Imperative

Discover the challenges being faced by your peers across a variety of issues and how they are dealing with them; from outsourcing and staffing to mobility through to executive influence.

 

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Business Continuity

 

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What if your Disaster Recovery Plan were put to the test?

Join IT World CIO Jim Love for an informative webinar covering Business Resumption and Disaster Recovery. We will cover the basics of Disaster Recovery Planning (DRP) from the perspective of both large and small companies.

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Prepare for disaster recovery now and mitigate the risks

There’s nothing like a major electrical outage or natural disaster to forcibly nudge CIOs and other executives to ensure disaster recovery and business resumption plans are up to date and effective. Unfortunately, while

Published on: August 11th, 2015 IT Business Staff

The cost of NOT having a business continuity strategy

A business continuity strategy is an expensive proposition. In a previous post, we discussed how duplication of data and processes, the need for geographic distance and high-speed connectivity pile up costs, and how

Published on: July 31st, 2015 Dave Webb

Hot, cold and warm backup sites: Which is just right?

When disaster strikes, it's important to get operations going again as quickly as possible. If that doesn't happen, chances are the business will fail; the U.S. Federal Emergency Management Agency says that forty

Published on: July 29th, 2015 Lynn Greiner

Resources to tap for disaster recovery best practices

We all hope that we'll never need to use them, but disaster recovery and business continuity plans are a critical part of any organization's strategy. The Enterprise Connectivity Series Future-proofing your business Without

Published on: July 28th, 2015 Lynn Greiner

Planning communications for emergencies

You’ve got a good plan to deal with emergencies that may arise. In case of the worst, you’re as ready as you’ll ever be. But does your plan include the details of how

Published on: July 27th, 2015 Robert Dutt

Simulate the worst to be ready for the worst

You’ve crafted a fine business continuity plan for your business, one that ensures that should your organization’s feet be held to the fire, they won’t burn. You’ve followed all the best practices to

Published on: July 24th, 2015 Robert Dutt

Disaster recovery vs. business continuity: They’re not the same thing

While some may use the terms interchangeably at times, disaster recovery and business continuity are most definitely not the same thing. You need to understand the differences, and you need both plans in

Published on: July 23rd, 2015 Jeff Jedras

Overcoming four common business continuity challenges

You’ve made the business case for your business continuity plan, management is on board and your funding is in place. However, your work is just beginning. The Enterprise Connectivity Series Future-proofing your business

Published on: July 22nd, 2015 Jeff Jedras

Four tips for selling business continuity to the C-suite

For the IT department, the rationale for and benefits of a robust business continuity plan can seem obvious. To secure the needed funding from the c-suite however, the case can’t be made using

Published on: July 21st, 2015 Jeff Jedras

Getting started with business continuity: finding your data crown jewels

One of the problems with today's data volumes is, well, today's data volumes. There's so much of it, it's virtually impossible to sort out what's mission-critical, what's important, and what's merely there. The

Published on: July 20th, 2015 Lynn Greiner

Cloud

 

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Cloud from both sides now

Whether you are a cloud skeptic, an early adopter, or somewhere in between, this webinar is for you. Participants will learn how businesses today are leveraging the cloud and essential elements of a cloud strategy.

Part I – Cloud Goes Mainstream

Part II – Managing Cloud Strategically

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How can I be sure no-one will snoop into my cloud-based data?

One of the biggest inhibitors of public cloud use is the fear that data will not be secure. After all, it’s the “public” cloud, and who knows what evil lurks there. The Enterprise

Published on: June 25th, 2015 Lynn Greiner

Moving your phone system to the cloud

In the 1970s, the minicomputer had just taken over from the mainframe as ruler of the roost. The mid-80s explosion of the microcomputer (what we commonly call a PC) began to displace the

Published on: June 25th, 2015 Dave Webb

Look before you jump into the cloud

The benefits of moving to a cloud computing hosting provider can be enticing – a more resilient IT infrastructure, moving the expense from your capital expenditure budget to your operating expenditure budget and

Published on: June 19th, 2015 Jeff Jedras

Ask the right questions when picking your host in the cloud

When workloads exceed data centre capacity, it's often a nice problem to have; it means business is booming. But that doesn't mean it's feasible to expand your datacentre, or to build a new

Published on: June 17th, 2015 Lynn Greiner

5 must-have business apps that harness the cloud

In conjunction with mobile technology, cloud computing has cut the chains between today’s business worker and their cubicle, enabling them to be as productive away from the office as they are within its

Published on: June 15th, 2015 Jeff Jedras

Business continuity and the cloud

No one likes to think about the worst-case scenario but, for a good IT department, business continuity considerations need to be baked into every software and infrastructure decision they make. Luckily, cloud computing

Published on: June 12th, 2015 Jeff Jedras

Turning to the cloud when disaster strikes

I still remember clearly, and I’m pretty sure you do too, the Eastern Seaboard blackout of 2003. Friends of mine suffered fates as varied as being stuck in an elevator for hours, having

Published on: June 10th, 2015 Dave Webb

Four big ideas for building a cloud strategy

Cloud. Ask ten IT pros what exactly it means and you’ll get ten answers. Ask ten of your line of business executive peers what it means and you’ll get 30 or more. The

Published on: June 8th, 2015 Robert Dutt

What cloud is in your forecast?

The Weather Company bases its forecasts on input from a network of more than a billion sensors –  some of them weather stations owned by the company, some of them owned by the

Published on: June 4th, 2015 Dave Webb

The cloud: Where to go first

So you’ve decided as an enterprise to go big on the cloud – you’ve defined a cloud strategy. But where do you get started? The Enterprise Connectivity Series Future-proofing your business It seems

Published on: June 1st, 2015 Robert Dutt

Bring Your Own Device

 

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Are you ready for Bring Your Own EVERYTHING?

How will you prepare for BYOE? What are its benefits? What are the impacts on security? What will happen to organizational policies and structures? Are there actual use cases of BYOE in companies today? Join Jim Love, CIO, ITWC and his special guests for an in-depth and interactive discussion on answering these questions and learn more about BYOE.

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Three tips for managing roaming in a BYOD environment

You need to keep your road warriors fighting that good fight, especially when they’re on the go. But how do you keep your employees at peak productivity when their travels take them across

Published on: April 30th, 2015 Robert Dutt

BYOD & mobile device management: Protecting your stuff and ours

As soon as mobile devices penetrate an organization, regardless of whether they're company-owned or brought in by employees, there's a new chink in the corporate security armour. Data is no longer protected behind

Published on: April 26th, 2015 Lynn Greiner

Support in a BYOD world

Going with a bring your own device (BYOD) plan is a great way to both meet your enterprise’s growing mobility needs, and to increase employee satisfaction. But a BYOD implementation is not without

Published on: April 22nd, 2015 Robert Dutt

What my users need to know about BYOD

Whether businesses like it or not, bring your own device (BYOD), sometimes referred to as the consumerization of IT, is firmly entrenched in many companies. Employees are bringing their own phones, tablets, and

Published on: April 22nd, 2015 Lynn Greiner

Whose data is it anyways?

Bring your own device (BYOD) brings with it a number of benefits and challenges, both for the users and for IT management. Regardless of your reason for going BYOD – whether you want

Published on: April 20th, 2015 Robert Dutt

One device, two worlds of data

While users and executives were early advocates of the bring your own device (BYOD) trend, many IT departments resisted the pressure. Now, solutions are emerging to address their primary concern: the loss of

Published on: April 17th, 2015 Jeff Jedras

The case for BYOD

It can be hard for the IT department or business units to articulate the value of a bring your own device (BYOD) strategy to upper management. A BYOD strategy enables the use of

Published on: April 17th, 2015 Dave Webb

BYOD is here. Have a strategy

The bring-your-own-device (BYOD) revolution isn’t coming soon. It has already swept through the enterprise and is firmly entrenched. Users want to work on a device that has a user interface that suits them,

Published on: April 17th, 2015 Dave Webb

Connectivity


The benefits of single sourcing connectivity

Connectivity is crucial to many modern businesses. Whether it’s desk phones, mobile phones, or high speed Internet access, these connections are how businesses find, sell to, service, and support customers. But for businesses,

Published on: April 2nd, 2015 Robert Dutt

Four things your business can do with LTE

I don’t want to betray my age, but I remember a time when the list of cellular phone capabilities was: 1) Make mobile phone calls; and 2) Receive mobile phone calls. The Enterprise

Published on: April 2nd, 2015 Dave Webb

Where your phone can’t go with you

In metropolitan areas, we're spoiled by the wealth of cellular coverage available. We have both local carriers and national carriers, all of whom blanket population centres with signal. The Enterprise Connectivity Series Future-proofing

Published on: April 2nd, 2015 Lynn Greiner

Four worry-free roaming tips for your road warriors

Businesses can’t afford to have their travelling employees go off the grid. When travelling abroad though, accessing the Internet can be a challenge, from slower connections and pricey roaming charges to a greater

Published on: April 2nd, 2015 Jeff Jedras

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