From left: MISA Ontario president Connie McCutcheon, Town of Innisfil IT manager Grant Cowan, Dave Ross, and MISA Ontario past president Christine Swenor during the MISA Ontario Annual Conference awards banquet on June 5 in Windsor, Ontario. (Courtesy MISA.)

Published: June 19th, 2017


New MISA Ontario president wants to help lead municipalities on the road to digital transformation

WINDSOR, ON. - Connie McCutcheon is a firm believer in the value of collaboration. It's the first subject the newly-appointed Municipal Information Systems Association of Ontario (MISA) president brings up when asked what

Published on: June 7th, 2017 Eric Emin Wood

Avaya ready to help municipalities with all of their unified communication needs

WINDSOR, ON. - It's best known for providing unified communications (UC) services to enterprises, but Avaya Inc. wants Canadian municipalities to know it has plenty to offer local governments too. In fact, the

Published on: June 6th, 2017 Eric Emin Wood

Futurist warns municipalities to adapt to the 21st century – or be left behind

WINDSOR, ON. - Facing a room full of municipal IT staff, futurist Jim Carroll warned that too many of Canada’s towns and cities are falling behind when it comes to entering the 21st

Published on: June 6th, 2017 Eric Emin Wood

Why Gartner believes cities need to pursue digital transformation

WINDSOR, ON. - Digital transformation has not laid an easy path for municipalities, but it's one they must follow if they wish to grow, according to a lead researcher with consulting firm Gartner

Published on: June 6th, 2017 Eric Emin Wood

Mississauga places digital transformation front and centre with IT Master Plan

Digital transformation isn't achieved overnight, or without including every stakeholder along the way, a truism the City of Mississauga knows very well. Since 2015 the city, located southwest of Toronto and currently home

Published on: May 8th, 2017 Eric Emin Wood

Vancouver airport launches self-serve kiosks to meet new border clearance program

The Canada Border Services Agency’s (CBSA) Primary Inspection Kiosk program will be expanding in Vancouver this spring. Vancouver International Airport (YVR) has announced that it will be increasing the number of self-serve border

Published on: April 6th, 2017 Mandy Kovacs

CBC investigation discovers cellphone spying activity near Parliament Hill

An investigation by CBC's Ottawa bureau has discovered a network of cellphone hacking devices in the nation's capital - and it's not clear whether the equipment is foreign or domestic. The devices, known

Published on: April 4th, 2017 Eric Emin Wood

Canada’s drone industry poised for takeoff, but needs government support, experts say

The burgeoning drone-based services industry may have been cheering the federal government’s recently-updated recreational drone regulations for limiting hobbyists, but the rules don’t exactly make developing a commercial unmanned aerial vehicle (UAV) delivery

Published on: March 31st, 2017 Eric Emin Wood

NRC hack cost Ottawa ‘hundreds of millions,’ Globe reports

Any business that's suffered a cyber security breach knows that it can be a costly experience, but few could stomach a report from the federal government that a 2014 breach at the National

Published on: March 30th, 2017 Brian Jackson

Ontario announces first Chief Digital Officer

The Ontario government is bolstering its digital profile with its latest hire. The province announced on Mar. 27 that it has appointed Hillary Hartley as Ontario’s first Chief Digital Office (CDO), in an

Published on: March 28th, 2017 Mandy Kovacs

Canada’s first commercial blockchain service could become the ‘Interac’ for digital transactions

With the announcement of a major commercial service with backing from Canada’s "Big 5" banks and a new research institute driven by the Tapscotts, complete with government funding, it’s fair to say that

Published on: March 27th, 2017 Brian Jackson

Liberals’ Innovation budget gets seal of approval from the tech industry

The 2017 Canadian federal budget was touted as an innovation-first agenda, and in the opinion of many tech industry leaders, the Liberal government has kept its word. Finance minister Bill Morneau unveiled the budget

Published on: March 24th, 2017 Mandy Kovacs

Why eBay’s leading the charge to increase Canada’s de minimis threshold

Note: Updated on Feb. 22 to incorporate comments from the Retail Council of Canada. Few business expenses annoy Sudbury, Ont.-based eBay store owner Christine Deslauriers more than the import fees she's forced to

Published on: February 21st, 2017 Eric Emin Wood

Bell’s MTS acquisition approved by federal regulators

BCE Inc. will be able to acquire Manitoba Telecom Services Inc. under the $3.9 billion deal the telecommunication carriers made last year, after federal regulators gave the transaction the green light, according to

Published on: February 15th, 2017 Brian Jackson