Articles By Brian Jackson

Focus on customer experience is key to city’s success too: panel

Both public and private organizations may face some costs and challenges in putting the customer experience at the centre of their efforts, but not doing so is likely an even greater risk, a

Published on: December 7th, 2016 Brian Jackson

Tech sector growth map of Canada for 2016

Canada's tech sector is growing, there's no doubt about that. How much it is growing depends on who you ask. Or to be more precise, how those people that you ask - three

Published on: November 21st, 2016 Brian Jackson

Antoine Azar’s Thirdshelf unlocks the power of marketing automation for independent retailers

One of Antoine Azar’s favourite moments comes when he sees the light bulb click on in the head of his customer, usually some time around when the co-founder and chief technology officer of

Published on: November 16th, 2016 Brian Jackson

Unboxing for Business: Microsoft Surface Book i7

We’ve got the new Microsoft Surface Book i7 in the office and we’ll be unboxing it for you and take a quick look at some of the best new features that business users

Published on: November 10th, 2016 Brian Jackson

Google Daydream View is both the escape from reality we need and the one we deserve

The day after I stayed up until 3:30 AM to watch Donald Trump become the U.S. president-elect seemed like a perfect time to escape into virtual reality with Google's Daydream View. Available today

Published on: November 10th, 2016 Brian Jackson

Here’s what a Trump presidency could mean for Canada’s tech sector

In watching Donald Trump become the U.S. president-elect after a long and divisive campaign that was full of vitriol and thin on substance, Canada's tech sector is holding its breath as it enters

Published on: November 9th, 2016 Brian Jackson

Toronto Canada’s top city for IT skills, Calgary most expensive, CBRE says

Canada's tech sector employment has surged by almost 25 per cent in the past five years and some of its biggest urban cities and their surrounding areas are the best places to find

Published on: November 8th, 2016 Brian Jackson

Ottawa has 6x more malware infections than Canadian average [Malware map]

Editor's note: Story and map updated with malware data from October 2016. Ottawa has more malware infections than any other Canadian city and is more than six times above the national average of

Published on: November 3rd, 2016 Brian Jackson

Mining CIOs agree credibility is key to leading digital transformation

Martin Palacios used to be the CIO at Vancouver-based First Majestic Silver Corp., but lately he's been going by a new title after his recent promotion - chief transformation officer. Now responsible for

Published on: November 3rd, 2016 Brian Jackson

BlackBerry inks deal with Ford to develop in-car software

Waterloo, Ont.-based based BlackBerry will be working directly with Ford Motor Company to provide its QNX software and expand its use across Ford's future vehicles, the company announced on Monday. Ford is no

Published on: October 31st, 2016 Brian Jackson

Telus trains drone pilots to conduct cell tower maintenance

It was a cold, crisp Alberta winter day and Jason DeHetre, national manager of planning and engineering at Telus Corp., looked from the frozen iPad in his hands to the drone hovering hundreds

Published on: October 28th, 2016 Brian Jackson

10 highlights from Apple’s new MacBook launch event

 

Published on: October 27th, 2016 Brian Jackson

Twitter kills Vine, lays off hundreds

Vine, the short looping video sharing site introduced by San Francisco-based Twitter Inc. in 2013, announced today that its six seconds of fame are almost up. On a day that Twitter announced it

Published on: October 27th, 2016 Brian Jackson

Wikileaks emails show Apple can still give law enforcement meta-data despite encryption

Apple Inc. gives governments information about its customers "thousands of times every month" and on-device encryption wouldn't hinder its ability to provide law enforcement "meta-data or any other very useful categories of data,"

Published on: October 26th, 2016 Brian Jackson

QuickBooks gets new integrations with Google, more to come

QuickBooks users can now prepare invoices for their clients simply by scheduling their work time in Google Calendar, thanks to a new partnership announced between Intuit Inc. and Google on Oct. 21. The

Published on: October 25th, 2016 Brian Jackson