Articles By Brian Jackson

SAP SuccessFactors offers Canadian data centre to address customer privacy concerns

Canadian customers of human capital management software as a service (SaaS) SuccessFactors will now have the option of storing their data on native soil, according to SAP Canada Inc. A data centre in

Published on: May 27th, 2015 Brian Jackson

The Ottawa River is about to be hacked and that’s a good thing

After Victoria Day weekend, most Canadians flock to lakes and rivers for summer activities such as swimming, boating, or fishing. But in Ottawa on May 30, more than a dozen teams will be

Published on: May 22nd, 2015 Brian Jackson

Businesses still not buying into Chromebooks: Gartner

Google Inc.'s attempts to appeal to businesses with its low-cost and light-weight Chromebooks hardware is falling flat so far, save for the education sector, according to a new report from Gartner. The Stamford,

Published on: May 21st, 2015 Brian Jackson

New software is fit to organize history lecture or varsity football game

Toronto-based e-commerce software maker AudienceView has expanded its event organizing and ticket-selling software offerings with AV Community, targeted at organizations that might have several different organizers working to put together independent events under

Published on: May 19th, 2015 Brian Jackson

New Accenture Analytics Platform is a data scientist in a box

Known best for its professional services division, Accenture announced that it's building up its own technology offerings today with the launch of the Accenture Analytics Applications Platform. The New York-based firm says that its

Published on: May 15th, 2015 Brian Jackson

Salesforce offers Canadian startups one free year of Desk.com

Salesforce.com Inc. dropped by Toronto to remind Canadian startups about some of the free access to its platform they can take advantage of, and pile of some new freebies too - but like

Published on: May 14th, 2015 Brian Jackson

Here’s how Thalmic Labs just made presentation clickers obsolete

Waterloo, Ont.-based Thalmic Labs is freeing PowerPoint ninjas and slideshow wizards from their reliance on handheld clickers with the launch of a new application for its Myo armband, the firm announced on Thursday.

Published on: May 14th, 2015 Brian Jackson

IBM expands marketing cloud with software focused on the customer ‘Journey’

SAN DIEGO - At its Amplify conference on Tuesday, IBM Corp. announced several new products to its Marketing Cloud lineup, offering marketers and merchandisers the ability to track customer journeys across digital touchpoints,

Published on: May 14th, 2015 Brian Jackson

Bank reduces customer service call times with IBM’s Tea Leaf software

SAN DIEGO - When Pamela Dancisin, the vice-president of marketing at Dollar Bank ran into a hiccup in helping customers create new accounts online, she knew her customer service agents needed better visibility.

Published on: May 12th, 2015 Brian Jackson

IBM software taps into Facebook’s social graph

Users of IBM Commerce software have better access into the data its customers pour into Facebook after announcing a deal with the world's largest social network on Wednesday. IBM Corp. and Facebook said

Published on: May 8th, 2015 Brian Jackson

Canada Post just made shopping online a bit easier for everyone

Canada Post is hoping to spur more online shopping among Canadians with the introduction of its new FlexDelivery service, the postal organization announced on Wednesday. FlexDelivery will allow customers to have the packages

Published on: May 6th, 2015 Brian Jackson

Twitter to name its CFO as its CMO

Twitter's search for a chief marketing officer has been ongoing for many months and now in the wake of a disappointing earnings call, it appears the firm's chief financial officer will be charged

Published on: May 5th, 2015 Brian Jackson

Nicole Arbour spills trade secrets on how to use YouTube like a star

Editor's note: This Hangouts on Air video was edited due to connectivity issues on the part of Brian Jackson. Nicole Arbour's connection was fabulous, naturally.  When it comes to her preferred platform for performance,

Published on: May 5th, 2015 Brian Jackson

Malware map of Canada’s top 10 most-infected cities as of April 2015

Editor's note: Story and map updated with data from April, 2015. Every day, at least 10,000 computers across Canada are hit by a new malware infection - and it's likely many more than

Published on: May 4th, 2015 Brian Jackson