Articles By Brian Jackson

TD Bank pushes past “baseline call-centre” with Interaction Decisions

If you've ever thought to yourself that you must maintain the most elaborate and complicated Excel spreadsheet ever created, well you have Andrew Blake, manager of forecasting & analytics at TD Bank Group,

Published on: October 7th, 2015 Brian Jackson

Starbucks release of Mobile Order & Pay in Canada is about data

Starbucks Coffee Co. will bring its Mobile Order & Pay to 300 stores in the Toronto area on Oct. 13, the coffee brewing firm announced on Tuesday. An update to the mobile app

Published on: October 6th, 2015 Brian Jackson

Which Canadian bank has the best app?

The days of making a visit to a local bank branch and updating a paper account balance booklet are just a relic of the pre-digital age for most Canadians. Even ATMs are declining

Published on: October 2nd, 2015 Brian Jackson

Canada’s on-demand economy takes a hit as Helpling ceases operations , a web-based service that allows users to order home cleaning, is ceasing operations in Canada after less than a year in the market. Berlin-based Helpling expanded to Canada in December after

Published on: October 1st, 2015 Brian Jackson

Banks can’t do mobile payments on their own: CenturyLink

As Silicon Valley-based competitors including Apple, Google, and Samsung are looking to bully them out of the mobile payments business, many Canadian banking executives are looking for help in standing up to these

Published on: September 25th, 2015 Brian Jackson

Unboxing Samsung’s curved business monitor

Curved monitors might make sense for gamers looking to immerse themselves in a digital world, but is it really necessary for business? Samsung seems to think so with its latest addition to its

Published on: September 24th, 2015 Brian Jackson

Canadian Tire enters mobile wallet market with mPay & Play

Canadian Tire Corp. announced its second product launched to the mobile apps market and this time the effort supports its financial services division  with the release of mPay & Play. The app, available

Published on: September 23rd, 2015 Brian Jackson

CASL not cutting it? Block sender and unsubscribe in Gmail

If you've ever felt a victim of your own email inbox, watching helplessly as it spirals out of control and spammers heap on message after message, Google wants you to know that hope

Published on: September 23rd, 2015 Brian Jackson

Glimpse at the future of design at Autodesk headquarters

Published on: September 21st, 2015 Brian Jackson

Nymi unveils two-factor authentication from your wrist at Dreamforce

SAN FRANCISCO - Toronto-based wearables startup Nymi Inc. was at Dreamforce showing off a new problem that its wristband can solve for enterprises - securely delivering two-factor authentication. We spoke with Nymi CEO Karl

Published on: September 18th, 2015 Brian Jackson

Lurniture encourages peer learning on Salesforce Sales Cloud

SAN FRANCISCO -- David Bloom has attended Dreamforce before as a employee, but this year he's here as the CEO of Lurniture, a startup built on the Salesforce Sales Cloud. Bloom says

Published on: September 17th, 2015 Brian Jackson

Salesforce debuts products based on RelateIQ acquisition

SAN FRANCISCO - Inc. announced this week at Dreamforce two different products based on its acquisition of RelateIQ, a complete CRM solution for SMBs and a way for enterprises using the Sales

Published on: September 16th, 2015 Brian Jackson

Uber releases ‘Business Profiles’ to simplify expenses

SAN FRANCISCO - If you’ve ever accidentally expensed your company for a late-night Uber trip home from the bar, then you’ll be one of the people happy to know the San Francisco-based company

Published on: September 14th, 2015 Brian Jackson

Dreamforce retrospective: a look back at 5 years covering the marquee event for B2B cloud software

This will be my sixth year in a row attending’s Dreamforce event, a mega-conference that takes over downtown San Francisco for one week every year in autumn. Known as the world’s largest

Published on: September 13th, 2015 Brian Jackson

Twitter showcases Periscope’s entertainment chops at Toronto International Film Festival

Twitter Inc. is hoping that its live-streaming video service Periscope will be given a boost after being sighted on the red carpet alongside movie star Natalie Portman at the Toronto International Film Festival

Published on: September 10th, 2015 Brian Jackson