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The due diligence defence
Calls may be made by accident. So the complaints investigator delegate and CRTC would determine whether an organization has established and implemented written procedures, provided training to staff, downloaded the list every 31 days, and is maintaining/documenting processes.
For more information read our article: Canadian telemarketers wary as 'Do Not Call' D-Day draws near
Calls may be made by accident. So the complaints investigator delegate and CRTC would determine whether an organization has established and implemented written procedures, provided training to staff, downloaded the list every 31 days, and is maintaining/documenting processes.
For more information read our article: Canadian telemarketers wary as 'Do Not Call' D-Day draws near
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