According to this year's annual report from the Commission for Complaints for Telecom-television Services (CCTS) the number of complaints from small businesses dropped dramatically from 841 last year to 494 this year, despite
Waterloo cloud management company Dejero has been given the Technology & Engineering Emmy Award for 'excellence in engineering creativity.' Dejero, which is also celebrating its 10th anniversary this year, announced that it received the
Telus Corp. is embracing digital transformation, and has even been ‘open’ to using open source software for its digital platform as it attempts to make customer and employee experiences easier through automated technology.
The week that ITBusiness.ca spoke with Crisis Services Canada (CSC) CTO Roberta Fox about the non-profit winning an ITWC Digital Transformation Award in the SME public category, there were a couple of high-profile
The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer breaches of its Wireless Code, according to the organization's 2018-mid-year report. Released today,
The federal, Ontario, and Quebec governments are scheduled to announce a major investment in 5G technology. Google affiliate Sidewalk Toronto is holding its first public roundtable on the smart neighbourhood it’s building on
The Federal Communications Commission (FCC)’s decision to roll back net neutrality laws won’t impact Canadians in the short-term, but they might feel the pinch down the road, says the CEO of the Canadian
After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for
According to the latest annual report by the Commission for Complaints for Telecom-television Services (CCTS), the number of complaints from small and medium-sized businesses (SMBs) rose 15 per cent over the past year,
A key rule has been changed for Canada's wireless service providers. Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers'
Last week's decision by the Canadian Radio-television and Telecommunications Commission (CRTC) to forbid the practice of "zero-rating" - exempting certain types of online content such as streaming or social media from a subscriber's
Being trapped in a contract without feeling that proper consent was given to the service provider is the frustration that tops the list of Canadian business complaints about service providers, according to data
OpenMedia.ca is launching a week-long campaign, aiming to get people to sign a petition supporting net neutrality - the concept that Internet service providers should treat all Internet traffic equally, without giving any