Waterloo cloud management company wins Emmy Award for Tech and Engineering

Waterloo cloud management company Dejero has been given the Technology & Engineering Emmy Award for 'excellence in engineering creativity.' Dejero, which is also celebrating its 10th anniversary this year, announced that it received the

Published on: November 16th, 2018 Meagan Simpson

Telus embraces GitHub’s open source community to create digital platform

Telus Corp. is embracing digital transformation, and has even been ‘open’ to using open source software for its digital platform as it attempts to make customer and employee experiences easier through automated technology.

Published on: October 29th, 2018 Meagan Simpson

Crisis Services Canada wins a DTA for using Rogers tech to prevent suicides

The week that ITBusiness.ca spoke with Crisis Services Canada (CSC) CTO Roberta Fox about the non-profit winning an ITWC Digital Transformation Award in the SME public category, there were a couple of high-profile

Published on: August 14th, 2018 ITBusiness Staff

Telecom complaints went up 73% last year, and Bell received one third of them

The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer breaches of its Wireless Code, according to the organization's 2018-mid-year report. Released today,

Published on: April 10th, 2018 Eric Emin Wood

Hashtag Trending – Government to invest in 5G; Sidewalk Toronto holds first public roundtable; Tesla’s moment of reckoning?

The federal, Ontario, and Quebec governments are scheduled to announce a major investment in 5G technology. Google affiliate Sidewalk Toronto is holding its first public roundtable on the smart neighbourhood it’s building on

Published on: March 19th, 2018 Eric Emin Wood

Takedown of U.S. net neutrality laws may embolden Canadian telecoms to follow suit, says CIRA CEO

The Federal Communications Commission (FCC)’s decision to roll back net neutrality laws won’t impact Canadians in the short-term, but they might feel the pinch down the road, says the CEO of the Canadian

Published on: December 15th, 2017 Alex Coop

Number of telecom complaints increased in 2017 after a 3-year decline, CCTS reports

After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for

Published on: November 28th, 2017 Eric Emin Wood

Small businesses now represent 10% of all telecom industry complaints: CCTS

According to the latest annual report by the Commission for Complaints for Telecom-television Services (CCTS), the number of complaints from small and medium-sized businesses (SMBs) rose 15 per cent over the past year,

Published on: November 28th, 2017 Eric Emin Wood

CRTC bans cellphone unlocking fees, orders that all future devices be unlocked

A key rule has been changed for Canada's wireless service providers. Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers'

Published on: June 15th, 2017 Eric Emin Wood

CRTC ruling against zero-rating a boon for businesses, experts say

Last week's decision by the Canadian Radio-television and Telecommunications Commission (CRTC) to forbid the practice of "zero-rating" - exempting certain types of online content such as streaming or social media from a subscriber's

Published on: April 24th, 2017 Eric Emin Wood

Contract disputes most common business complaints about service providers: CCTS

Being trapped in a contract without feeling that proper consent was given to the service provider is the frustration that tops the list of Canadian business complaints about service providers, according to data

Published on: November 17th, 2014 Brian Jackson

Q&A with former Privacy Commissioner Chantal Bernier

When Chantal Bernier finished her reign in the Office of the Privacy Commissioner of Canada, she left the post at an interesting time – just before new privacy laws came into force within

Published on: November 7th, 2014 Candice So

OpenMedia kicks off global petition campaign for net neutrality

OpenMedia.ca is launching a week-long campaign, aiming to get people to sign a petition supporting net neutrality - the concept that Internet service providers should treat all Internet traffic equally, without giving any

Published on: September 8th, 2014 Candice So

Celestica opens new microelectronics lab in Toronto

Celestica Inc., a Canadian electronics manufacturing services provider, has opened a new microelectronics lab at its headquarters in Toronto, the company announced today. Serving the likes of IBM Corp. and Cisco Systems Inc.,

Published on: July 2nd, 2014 Candice So