Watchdog wants CRTC to tackle SMS short codes

Canadians love firing off text messages using short codes, but surprise fees and subscription clauses are creating a wireless wild west that needs to be more strictly regulated, a consumer watchdog says. Short

Published on: July 6th, 2011 Christine Wong

Small ISPs foresee cost burden in ‘Lawful Access’ bills

There has been no shortage of protests over the civil rights and privacy implications of the set of proposed laws now collectively known as Lawful Access bills put forward by Stephen Harper's Conservative

Published on: June 27th, 2011 Nestor Arellano

Rogers claims better LTE speeds than Verizon

Rogers Communications Inc. said its soon to launch LTE (Long Term Evolution) network could easily overrun a similar LTE network rolled out Verizon Wireless last December in the United States. Last Thursday, Rogers

Published on: May 2nd, 2011 Nestor Arellano

VoIP attacks on the rise?

In its recent annual security report, Cisco predicted VoIP (Voice over Internet Protocol) abuse as a potential area for cyber crime growth."Criminals use brute-force techniques to hack private branch exchange (PBX) systems to

Published on: March 9th, 2011 Joan Goodchild

Small businesses join revolt over usage-based billing

From music downloads to streaming videos, data backups to online classes and video conferences, usage based billing (UBB) has the potential for skyrocketing the cost of Internet service for individual and business users,

Published on: February 2nd, 2011 Nestor Arellano

Bell Canada ranks first in cell phone complaints tally

The Commission for Complaints for Telecommunications Services (CCTS), an organization funded by the telecom industry to resolve complaints against companies in the space, released a report last week indicating that billing errors and

Published on: November 5th, 2010 Nestor Arellano

21 hidden tech threats and how to handle them

Yes, the truth is out there. But they don't want you to know about it. Who's "they"? It could be Google or product manufacturers, your boss or your wireless carrier, Hollywood or Uncle

Published on: March 31st, 2010 Dan Tynan

Spate of lawsuits may alter smartphone landscape

Having trouble keeping track of who is suing whom among smartphone and mobile technology players over the past few months? Here's a quick rundown:Family of author Philip K. Dick vs. Google Author Philip

Published on: March 11th, 2010 Network World Staff

Ottawa striving hard to hang on to tech talent

Like many Canadian cities, Ottawa hardly escaped unscathed from the 2000 dotcom crash and last year's more recent economic downturn. However, the city is determined to hang onto its IT talent pool and

Published on: February 24th, 2010 Nestor Arellano

How a little company could thrive in a big boys’ world

Bigger isn't always better – at least that's how DAVE Wireless sees it.  At the Toronto Board of Trade breakfast on Feb 2, Dave Dobbin gave an insightful and humorous presentation on what

Published on: February 4th, 2010 Krista Napier

How to unify your scattered social life on your smart phone

Though your mobile phone keeps you more connected, it can also make things more complicated. Using a cell phone to track e-mail, text messages, instant messages, voicemail, Facebook, and Twitter can be a

Published on: January 25th, 2010 Tony Bradley

Death of cell phone haggling?

As I anticipate covering tomorrow's Wind Mobile launch, I wonder if the days of haggling over cell phone plans have finally come to an end. After escaping regulatory purgatory, Globalive will reveal its

Published on: December 16th, 2009 Brian Jackson

Scrapping system access fees brings ‘little benefit’ to Canadian cell phone users

The dropping of system access fees by the three big Canadian carriers has come much too late, industry observers say.What's more, the actual benefit to customrs will be scant because of the way

Published on: November 24th, 2009 Nestor Arellano

Business travelers ready to change reservations to get WiFi in the plane

Three quarters of frequent business travelers polled in a recent survey said they would choose an airline based on whether a flight offers Wi-Fi, with half of the respondents saying they would even

Published on: September 2nd, 2009 Matt Hamblen