Unhappy with your phone company? Here’s what you do…

Many Canadians don't know there's an independent arbitrator whose job it is to help them resolve grievances against their telephone (wireline or wireless) and Internet service providers. That seems unusual given that the

Published on: August 1st, 2008 Brian Jackson

National Do Not Call List to go live on Sept. 30: CRTC

It's now official. In just two months the National Do Not Call List (DNCL) will be up and running, the Canadian Radio-television and Telecommunications Commission (CRTC) announced yesterday. READ FEATURE ON CANADA'S NEW

Published on: July 31st, 2008 Joaquim P. Menezes

Bell throttles traffic, stifles competition, Canadian ISPs say

Bell Canada is stifling competition by throttling peer-to-peer (p2p) traffic of its wholesale customers, says the Canadian Association of Internet Providers (CAIP).The Association says Bell should have to prove its network is congested

Published on: July 30th, 2008 Brian Jackson

CRTC sticks with original ruling on voice over IP

Incumbent telephone companies were dealt a blow by the Canadian Radio and Telecommunications Commission as the regulator decided to stick with its original ruling on voice over IP that it made over a

Published on: October 13th, 2006 Sarah Lysecki

Policy review panel recommends easing regulation, CRTC reform

The panel released its report shortly after the election of the Conservative government. At press time, Industry Minister Maxime Bernier had not responded to the report, other than issuing a statement promising to

Published on: May 9th, 2006 CN Staff

CRTC introduces deregulation agenda for local markets

The CRTC said on Thursday that it could deregulate 86 of Canada's markets on a case by case basis, depending on the level of competition within each area.Following the Telecom Policy Review Panel's

Published on: April 7th, 2006 Sarah Lysecki and Neil Sutton

CRTC telecom competition report notes role of strong wireless carriers

For the fifth and final year, the Canadian Radio-television and Tele-communications Commission has reported on the status of competition in Canadian telecommunications markets. But despite the end of its legislative obligation, the CRTC

Published on: February 1st, 2006 Elisabeth Ostiguy

CRTC ponders forbearance, VoIP, price caps

The Canadian Radio-television and Telecommunications Commission has weighed in on several other issues of importance to people using telecom services.Other current regulatory matters include: Local forbearance: The CRTC is considering conditions under which

Published on: December 12th, 2005 Grant Buckler