All network traffic is created equal, experts to tell CRTC

Advocates for an open Internet where all network traffic is treated equally are hoping a bevy of experts will convince the Canadian Radio-television and Telecommunications Commission (CRTC) of this in an appearance this

Published on: July 8th, 2009 Brian Jackson

SAP helps Edmonton get the 411 on 311

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Published on: May 21st, 2009 Brian Jackson

“Poor enforcement against telemarketers making Do Not Call list ineffective”

Privacy activists across Canada, last week, applauded the proposal of a new anti-spam bill presented to the House of Commons, which would penalize the distributors and facilitators of spam. But the bill had

Published on: May 1st, 2009 Michelle MacLeod

Canada leads the world in online video viewership

A growing number of Canadians are tossing aside the remote control and TV guide, and turning to their personal computer or smart phone for entertainment. More Canadians watch videos online than any other

Published on: March 17th, 2009 Michelle MacLeod

Some small Canadian ISPs say traffic throttling is necessary

Some smaller Canadian Internet service providers (ISPs) are concerned about their ability to maintain service levels if the Canadian Radio-television and Telecommunications Commission (CRTC) upholds Net neutrality by banning the ability to throttle

Published on: March 5th, 2009 Brian Jackson

Traffic throttling by Canadian ISPs not required, experts tell CRTC

Canada's Internet service providers (ISPs) have no reason to throttle peer-to-peer (p2p) traffic and can use other network management techniques that have minimal end-user repercussions instead, according to top Internet experts.Net neutrality advocates

Published on: February 27th, 2009 Brian Jackson

Canadian ISPs, artist groups butt heads over new media funding proposal

A Canadian Radio, Television and Telecommunications Commission (CRTC) proposal that more Canadian programming for the Web be funded by taxing ISP profits has sparked a heated debate – with ISPs and members of

Published on: February 20th, 2009 Michelle MacLeod

Relief for Canadian consumers as “Do Not Call” D-Day arrives

For long-suffering Canadians who, through the years, have been pestered at awkward hours by telemarketers, today – September 30 – is a red letter day.For the first time, Canadians have some remedy  against

Published on: September 30th, 2008 Brian Jackson and Kavita Gosyne

Permission-based marketing helps firms deal with do not call list

In less that two weeks Canada's national Do Not Call List (DNCL) finally goes live to give consumers across the country some measure of relief from pesky telemarketing calls that have been interrupting

Published on: September 16th, 2008 Nestor Arellano

Canada’s new telecom complaints commissioner a peacemaker

The fledgling and relatively unknown not-for-profit body funded by the telecommunications industry to act as a fair arbitrator of complaints now has its first full-time commissioner.Howard Maker is no stranger to hearing complaints.

Published on: August 28th, 2008 Brian Jackson

Unhappy with your phone company? Here’s what you do…

Many Canadians don't know there's an independent arbitrator whose job it is to help them resolve grievances against their telephone (wireline or wireless) and Internet service providers. That seems unusual given that the

Published on: August 1st, 2008 Brian Jackson

National Do Not Call List to go live on Sept. 30: CRTC

It's now official. In just two months the National Do Not Call List (DNCL) will be up and running, the Canadian Radio-television and Telecommunications Commission (CRTC) announced yesterday. READ FEATURE ON CANADA'S NEW

Published on: July 31st, 2008 Joaquim P. Menezes

Bell throttles traffic, stifles competition, Canadian ISPs say

Bell Canada is stifling competition by throttling peer-to-peer (p2p) traffic of its wholesale customers, says the Canadian Association of Internet Providers (CAIP).The Association says Bell should have to prove its network is congested

Published on: July 30th, 2008 Brian Jackson

CRTC sticks with original ruling on voice over IP

Incumbent telephone companies were dealt a blow by the Canadian Radio and Telecommunications Commission as the regulator decided to stick with its original ruling on voice over IP that it made over a

Published on: October 13th, 2006 Sarah Lysecki