Bell remains most complained-about service provider in annual report

A new wireless code put into effect by the Commission for Radio-television and Telecommunication Services (CRTC) may be helping fewer Canadians feel frustration with their wireless service providers, a new report indicates. The

Published on: November 4th, 2014 Brian Jackson

TD Bank offers mobile payments with Rogers, Bell, Telus

TD Canada Trust rolled out its new app today that enables a tap-to-pay function on some Android and BlackBerry devices operating on the networks of Bell Canada, Rogers Wireless, and Telus Mobility, the

Published on: May 14th, 2014 Brian Jackson

Wireless incumbents see lower customer satisfaction ratings than new entrants: survey

The Canadian Radio-television and Telecommunications Commission's (CRTC) new wireless code that came into effect at the end of 2013 is having a positive impact on overall Canadian satisfaction with their wireless provider, according

Published on: May 8th, 2014 Brian Jackson

A look ahead at Sony Mobile’s Xperia Z2 smartphone

Sony Mobile has revealed its new smartphone and tablet offerings aimed at the high-end consumer - and in a media briefing on Tuesday, we saw that while the new Xperia Z2 phone and

Published on: April 16th, 2014 Candice So

CIBC and Telus roll out mobile payments app

About a year and a half after CIBC first announced it was launching a mobile payments app with Rogers Communications Inc., the bank is now doing the same thing for Telus Mobility customers

Published on: February 4th, 2014 Candice So

Bell customer data leak may lead to more phishing attacks

Bell Canada has suffered a breach of security. According to a company press release that blames an unspecified third party supplier in Ottawa, 22,421 user names and passwords and five valid credit card

Published on: February 3rd, 2014 Claudiu Popa

Bell defends ‘Relevant Ads’ program as necessary to compete with Facebook, Google

Bell Canada isn't backing down from its practice of collecting user data for the purposes of targeted advertising in the face of an application made to the Canadian Radio-television and Telecommunication Commission (CRTC)

Published on: January 27th, 2014 Brian Jackson

What to expect from the wireless spectrum auction

The government is set for another round of auctioning, selling off licenses for blocks of spectrum to the telecommunications companies serving customers across Canada. With 11 companies set to bid in Tuesday's auction, we've

Published on: January 13th, 2014 Candice So

Guide to wireless roaming in U.S. without ‘bill shock’

If you’re heading to the U.S. over the holidays, you may be considering putting your smartphone on airplane mode for as long as you’re outside Canada. That’s not a bad move, given the

Published on: December 13th, 2013 Candice So

WorldLynx ties together branches with Canadian-made cloud CRM

When Garry Wood took over as CEO of WorldLynx in October 2010, Bell Canada's largest wireless reseller, he had other top priorities besides an impending implementation of Salesforce.com - but found it tough

Published on: November 28th, 2013 Brian Jackson

CRTC to expand home broadband performance tests

Small businesses and home office workers may get solid figures on the real Internet speeds they can expect from providers if the federal telecom regulator gets its way. The Canadian Radio Television and

Published on: November 13th, 2013 Howard Solomon

Rogers reveals cheaper U.S. data roaming plan – what are your other options?

Travelling to the U.S. and resigning yourself to a data-less fate? Unless you turn off your roaming while you’re stateside, it’s completely possible to run up massive data charges through apps that run

Published on: May 10th, 2013

Z10 sees best BlackBerry launch day sales ever

How successful was BlackBerry’s big launch day in Canada? Record setting sales if you ask the Waterloo, Ont.-based smartphone maker or the carriers, but less impressive if you look to the search engine

Published on: February 6th, 2013 Brian Jackson

Canadian Internet throttling is the worst, study shows

A recent international analysis shows that Canadian Internet service providers (ISPs) were doing more connection throttling than anywhere else in the world, according to a post by William Wolfe-Wylie on Canada.com.But the dataset

Published on: August 17th, 2012 ITBusiness Staff