Bell continues to receive most complaints of any carrier, is least improved

Once again, Bell Canada has made it the top of the Commissioner for Complaints for Telecommunications Services’ (CCTS) naughty list. In its 2014-15 Report, Making the Tough Calls, the CCTS ranks Canadian carriers

Published on: December 4th, 2015 Bryan Dearsley

Samsung brings massive 18.4” TV-streaming Galaxy View tablet to Canada

It doesn’t seem like that long ago that 13” televisions were common, and 20” was considered big. Samsung Canada is busting convention with the Galaxy View, an 18.4” tablet device optimized for streaming

Published on: November 2nd, 2015 Jeff Jedras

Canadian wireless prices rising at 3X inflation: Report

Feel like your wireless bill is growing faster than your pay cheque? Well, you’re right. And a new report sheds light on just how fast our smartphone bills are skyrocketing. The 2015 Wall

Published on: July 23rd, 2015 Jeff Jedras

Bell bringing Gigabit Fibe to Toronto homes & businesses with $1.14 billion investment

TORONTO – Calling it the most historic day in Bell Canada’s 135-year history in Toronto, the telecom giant announced Thursday it will bring gigabit Internet service to 1.1 million homes and businesses across

Published on: June 25th, 2015 Jeff Jedras

Telus’ big data marketing done with customer privacy intact

For many organizations the promise of big data is the ability to deliver the right tailored offer to customers at the right time. But experts say it has to be done in a way

Published on: June 2nd, 2015 Howard Solomon

Bell kills Relevant Ads Program over privacy concerns

Bell has completed a total climb down on a controversial advertising program that raised the ire of privacy advocates and the Privacy Commissioner of Canada, and is currently being examined by the Candian Radio-television

Published on: April 13th, 2015 Jeff Jedras

Bell will comply with Privacy Commissioner on advertising opt-in

Following an investigation by the Privacy Commissioner of Canada into an advertising program that uses customer data to deliver highly targeted advertising, Bell will comply with the recommendation for a more transparent opt-in

Published on: April 7th, 2015 Jeff Jedras

Can you trust Canadian ISPs with your privacy?

A new report from Open Media warns you should think twice before trusting Canadian Internet providers with your privacy, warning our ISPs are falling short on being transparent about how they protect their

Published on: March 13th, 2015 Nestor Arellano

CMO Digital: Canada’s most influential brands

It's time for CMO Digital episode #11 and Fawn and Jim are counting down Canada's most influential brands for 2014, and looking at the social media success of Bell's "Let's Talk" campaign promoting

Published on: February 6th, 2015 ITBusiness Staff

Bell remains most complained-about service provider in annual report

A new wireless code put into effect by the Commission for Radio-television and Telecommunication Services (CRTC) may be helping fewer Canadians feel frustration with their wireless service providers, a new report indicates. The

Published on: November 4th, 2014 Brian Jackson

TD Bank offers mobile payments with Rogers, Bell, Telus

TD Canada Trust rolled out its new app today that enables a tap-to-pay function on some Android and BlackBerry devices operating on the networks of Bell Canada, Rogers Wireless, and Telus Mobility, the

Published on: May 14th, 2014 Brian Jackson

Wireless incumbents see lower customer satisfaction ratings than new entrants: survey

The Canadian Radio-television and Telecommunications Commission's (CRTC) new wireless code that came into effect at the end of 2013 is having a positive impact on overall Canadian satisfaction with their wireless provider, according

Published on: May 8th, 2014 Brian Jackson

A look ahead at Sony Mobile’s Xperia Z2 smartphone

Sony Mobile has revealed its new smartphone and tablet offerings aimed at the high-end consumer - and in a media briefing on Tuesday, we saw that while the new Xperia Z2 phone and

Published on: April 16th, 2014 Candice So

CIBC and Telus roll out mobile payments app

About a year and a half after CIBC first announced it was launching a mobile payments app with Rogers Communications Inc., the bank is now doing the same thing for Telus Mobility customers

Published on: February 4th, 2014 Candice So