Case study: L’Oreal Canada gives its enterprise sales solution a makeover

IT adoption can get ugly at times, even when you’re in the beauty business. Just ask Nadir Belarbi. As CIO of L’Oreal Canada, he runs the top selling cosmetics company in this country.

Salesforce enters the wearable workplace with 20 enterprise Apple Watch apps

Cloud-based customer relationship management vendor Salesforce is counting on the emerging wearable technology market to blossom and put its productivity applications in the hands—or rather, on the wrists—of field staff everywhere. Lindsey Irvine,

Salesforce announces Community Cloud buy-button functionality

Cloud-based customer relationship management vendor Salesforce says its Community Cloud offering will enable enterprises to embed buy buttons in their online communities. This will allow customers to research, discuss and buy products from

Salesforce making sure there’s an enterprise app for that

On-demand business software vendor Salesforce.com Inc. has launched its Salesforce1 Lighting Components and App Builder to help enterprises ensure they’ll have an app for that. The Salesforce1 Lightning Components and App Builder lets

Sage takes X3 to the cloud to empower line of business

NEW ORLEANS – Business software vendor Sage Plc used its annual Summit user conference on Tuesday to take its flagship enterprise resource planning (ERP) suite for the midmarket – Sage X3 – to

Salesforce Shield helps regulated industries build secure apps

While the app economy has companies keenly aware of the need to bring their apps to market quickly to keep up with their competition, but for companies with serious governance concerns or in

Updated Salesforce Marketing Cloud tracks customer journey across channels

Online customer relationship management (CRM) platform vendor Salesforce has updated its Marketing Cloud platform with an eye to helping companies deliver an improved customer experience across whatever channel they interact with your company.

Salesforce’s Community Cloud gets big data analytics, speedy templates

Hosted customer relationship management (CRM) vendor Salesforce has updated its Community Cloud solution with new capabilities around targeting recommendations, a new template tool to build communities more quickly, and a direct connection to

HR departments failing to adapt to changing business demands: Report

New research shows that, while human resources (HR) organizations are expecting marginal increases in staff and budget in 2015, they’re failing to adapt to changing business demands for enterprise agility and tying HR

Salesforce offers Canadian startups one free year of Desk.com

Salesforce.com Inc. dropped by Toronto to remind Canadian startups about some of the free access to its platform they can take advantage of, and pile of some new freebies too - but like

Salesforce for HR a new solution with no new software

San Francisco-based Salesforce Inc. launched a new solution on Thursday, Salesforce for HR, that takes the cloud software companies would normally use to serve their customers and instead use it to serve their

12 useful Apple Watch apps available on launch day

Salesforce Pardot update powers up marketing automation

San Francisco-based Salesforce Inc. is rolling out more marketing automation features for its B2B customers, putting its acquisition of Atlanta-based Pardot to use with a couple of new tools for marketers and sales

Salesforce releases tool for businesses that want their own app stores

Salesforce Inc. has launched a new tool called the AppExchange Store Builder, which helps companies create their own app stores. That allows them to skip mainstream app marketplaces, where their business apps are typically