Crisis Services Canada wins a DTA for using Rogers tech to prevent suicides

The week that ITBusiness.ca spoke with Crisis Services Canada (CSC) CTO Roberta Fox about the non-profit winning an ITWC Digital Transformation Award in the SME public category, there were a couple of high-profile

Published on: August 14th, 2018 ITBusiness Staff

Telecom complaints went up 73% last year, and Bell received one third of them

The Commission for Complaints for Telecom-television Services (CCTS) received a record number of complaints last year, but also recorded fewer breaches of its Wireless Code, according to the organization's 2018-mid-year report. Released today,

Published on: April 10th, 2018 Eric Emin Wood

4 opponents and 5 proponents of net neutrality in Canada

Published on: December 15th, 2017 Eric Emin Wood

Number of telecom complaints increased in 2017 after a 3-year decline, CCTS reports

After three years of decline, the number of complaints registered against Canada's telecommunications firms rose by 11 per cent this year, according to the latest annual report from the Commission for Complaints for

Published on: November 28th, 2017 Eric Emin Wood

Big banks and telcos backing $185 M supercluster bid for national digital identity system

Correction: A previous version of this story incorrectly reported $485 million in funding committed to the project. The correct number is $185 million.  Identification systems have been based on face-to-face interactions and on

Published on: September 22nd, 2017 Mandy Kovacs

Rogers using mentorship programs to foster women in the workplace

ITBusiness.ca takes some time during the 2017 Women in the IT Channel recognition luncheon, held in Toronto on Aug. 17, to talk with Kendall Milne Bancroft, director of retail enterprise sales at Rogers Communications, about

Published on: September 8th, 2017 Mandy Kovacs

Twitter highlights 40 Canadian execs who stand out on social media – and how you can too

Social media can be a valuable tool for executives looking to boost their company's public profile - and Twitter Canada managing director Rory Capern has a list that proves it. In a June

Published on: June 12th, 2017 Eric Emin Wood

Canadian telecom sector competitive in world market, IoT will help it be more efficient: new report

Most Canadians believe the country’s telecommunication (telecom) industry is uncompetitively expensive and compares poorly to those in other regions, but that’s not entirely accurate, according to a new report by the Montreal Economic

Published on: May 15th, 2017 Mandy Kovacs

Canadians are happy with their wireless carriers

Canadian wireless carrier customer satisfaction is on the rise according to the J.D. Power 2017 Canadian Wireless Customer Care Study. Based on a 1,000 point scale, the overall Canadian wireless customer care satisfaction

Published on: May 2nd, 2017 Alex Radu

Joe Natale to get early start as Rogers CEO

Joe Natale will be able to start his new gig as president and CEO of Rogers Communications Inc. early - on April 19 - after the carrier was able to reach a confidential

Published on: April 18th, 2017 Brian Jackson

Bell still on top, but complaints against telecoms continue to drop, CCTS finds

A new report by the Commissioner for Complaints for Telecommunications Services (CCTS) once again identifies Bell Canada as the telecommunications services provider with the most customer complaints, but also notes that fewer confirmed

Published on: April 6th, 2017 Eric Emin Wood

First 5G smartphone shown off at Mobile World Congress

ZTE may have announced the most future forward smartphone yet, but it's still a ways away from being possible in Canada. The Gigabit Phone, the world's first 5G smartphone, was revealed by the

Published on: March 1st, 2017 Alex Radu

Hockey Night in Canada in virtual reality

Hockey Night in Canada is an iconic Canadian sports cast that first started in radio back in 1931. It moved to TV in 1952 and in 2014 starting streaming games online. This Saturday

Published on: February 15th, 2017 Paolo Del Nibletto

Rogers to hire former Telus CEO as Q4 profits surpass expectations

Canadian communications and media company Rogers Communications Inc. has provided a more detailed timeline on its plans to hire former Telus CEO Joseph Natale as its next president while sharing its strong fourth-quarter

Published on: January 27th, 2017 Mandy Kovacs