David takes on Goliath with online life insurance purchasing platform

To survive amongst industry giants, mutual insurance company Humania Assurance Inc. has upped its digital strategy and placed client experience at its heart. The Saint-Hyacinthe, Que.-based business developed a business rule engine (BRE)

Published on: May 9th, 2017 Mandy Kovacs

Trump’s executive order mandates digital transformation at federal level

Digital transformation has become such a compelling trend that even Donald Trump is jumping on the bandwagon. The U.S. President, who hasn't been shy about signing a series of executive orders since taking

Published on: May 8th, 2017 Brian Jackson

How many customers expect a ‘premium’ retail experience? The answer may surprise you

That the majority of retail purchases are driven by impulse decisions is nothing new, but as a new infographic from Cisco Systems Inc. demonstrates, the degree to which delivering an omni-channel experience across

Published on: May 8th, 2017 Eric Emin Wood

Mississauga places digital transformation front and centre with IT Master Plan

Digital transformation isn't achieved overnight, or without including every stakeholder along the way, a truism the City of Mississauga knows very well. Since 2015 the city, located southwest of Toronto and currently home

Published on: May 8th, 2017 Eric Emin Wood

The modern milk man goes technical to solve recycling woes

Milk jugs are made of high-density polyethylene plastic, one of the most versatile plastic resins for recycling and reuse. Because of its value, a new industry-government partnership in New Brunswick is trying to

Published on: May 5th, 2017 Mandy Kovacs

Connected North helps take Indigenous education into 21st century

When Cisco Systems Inc. began the Connected North program three years ago with the vision of connecting every indigenous school in Canada to an HD video telepresence network, you might call it an

Published on: May 5th, 2017 Brian Jackson

How Manitoba’s College of Registered Nurses used Igloo to enhance office productivity

Large or small, a more collaborative workplace is a more productive workplace, a tenet enterprise platform developer Igloo Software is more than familiar with and that the College of Registered Nurses of Manitoba

Published on: May 4th, 2017 Eric Emin Wood

Regulating Uber led City of Toronto to save $3.4 million

What began as a discussion about how to regulate Uber led to the City of Toronto implementing a new, digital Vehicle for Hire solution that created new revenue streams and saved $3.4 million

Published on: May 3rd, 2017 Brian Jackson

Digital Transformation Award finalists announced

Twenty-six organizations from across Canada have been named as finalists in the inaugural Digital Transformation Awards. "If there are those who still believe digital transformation impacts only select industries, our nominations show they

Published on: May 2nd, 2017 Steve Proctor

Easily deliver cross-platform campaigns with Adobe’s new Experience Manager update

Digitally savvy marketers looking for a helping hand in creating multi-platform experiences for their customers will find one in Adobe Systems Inc.'s latest Experience Manager update. Released last week, Adobe Experience Manager (AEM)

Published on: May 1st, 2017 Eric Emin Wood

Toronto Public Library forges new space for makers as core to its digital transformation

Picture this: a video studio with a green screen that you can book, an array of Raspberry Pi devices, and 3D printers complete with lessons on how to use them. Am I describing

Published on: April 25th, 2017 Brian Jackson

C-suite’s digital goals increasingly driven by competition, not disruption, IBM finds

While digital disruption gets the lion's share of credit for digital transformation in publications such as ITBusiness.ca, a new study by IBM Corp. indicates that executives are more likely to be wary of

Published on: April 24th, 2017 Eric Emin Wood

Celestica prepares for the future by investing outside its primary industry

It might still be known best as a component manufacturer, but Celestica Inc. has a great deal more to offer its partners and clients, as president and CEO Rob Mionis made clear on

Published on: April 21st, 2017 Eric Emin Wood

It’s official: Toronto is one of the world’s best tech cities

2016 apparently proved to the world that Toronto is a premium destination for technology, with a second report this year listing the Canadian metropolis in the top 10 of tech cities worldwide. Similar

Published on: April 19th, 2017 Alex Radu