Preparation will be key to digital transformation in 2017, Constellation Research says

Preparing for the technological changes ahead will be the biggest hurdle for leaders and businesses in 2017, according to Constellation Research. Digital transformation became a hot topic in 2016, and companies soon learned

Published on: January 3rd, 2017 Mandy Kovacs

‘Fourth revolution’ driving Thomson Reuters’ upcoming tech centre, VP says

Thomson Reuters earned a lot of buzz two months ago after announcing that it would create 1,500 jobs as part of a new technology centre in Toronto. But while that initiative is still taking

Published on: January 3rd, 2017 Gary Hilson

CinemaTech: Prep & Landing and Arthur Christmas turn the North Pole into an old-fashioned tech hub

CinemaTech is Eric Emin Wood’s periodic look at how pop culture depicts the world of tech. I often wonder if, or how, today's parents are able to keep their children in the dark

Published on: December 22nd, 2016 Eric Emin Wood

Salesforce’s Vala Afshar predicts AI will drive marketing in 2017 – with Canada playing a lead role

Vala Afshar has only formally been associated with Salesforce.com since September 2015, but as a customer of the popular CRM provider since 2003, he's proven himself to be the perfect "digital evangelist" for

Published on: December 21st, 2016 Eric Emin Wood

Globalive CEO Tony Lacavera on 3 ways Canada can foster a culture of innovation

To the general public, Tony Lacavera is probably still best known as the former CEO of Wind Mobile (now rebranded as Freedom Mobile), a role he stepped away from in 2014, though he

Published on: December 20th, 2016 Eric Emin Wood

Backstage with Toronto Mayor John Tory [Technicity]

ITWC partnered with the City of Toronto to co-host Technicity on Dec. 7, 2016. The day brought together leadership within the organization of the city, Toronto’s technology leaders, and influencers from elsewhere to

Published on: December 14th, 2016 Brian Jackson

4 ways cities can avoid potholes and sinkholes on the road to digital transformation

If Canada's urban centres want to become leaders in digital transformation, they need to agree on a set of data standards, according to a leading University of Toronto engineer, while making a concerted

Published on: December 13th, 2016 Eric Emin Wood

Weekly Update – AWS Canadian data centres, Dell EMC, Toronto Mayor

IT World Canada's Paolo Del Nibletto and Alex Radu discuss the top stories of the week in tech news. AWS Canada region open for business Dell EMC goes West for new Canadian channel

Published on: December 9th, 2016 Alex Radu

Integrating tech into city infrastructure poses challenges, Toronto execs tell Technicity

Technology can offer municipal governments a multitude of opportunities to improve city services, but expectations around integrating it into existing infrastructure on current budgets poses numerous challenges. Speaking at Technicity on Dec. 7

Published on: December 8th, 2016 Mandy Kovacs

Digital transformation vital for the future of Canada’s cities, Toronto mayor tells Technicity

TORONTO - Creating a digital working group was just the beginning. If Toronto - and other Canadian cities, including Calgary and Vancouver, both of which joined Ontario's capital on this year's list of

Published on: December 8th, 2016 Eric Emin Wood

Focus on customer experience is key to city’s success too: panel

Both public and private organizations may face some costs and challenges in putting the customer experience at the centre of their efforts, but not doing so is likely an even greater risk, a

Published on: December 7th, 2016 Brian Jackson

City staff think Toronto can save $1.2B, create 19,000 jobs with tech

Note: An earlier version of this article, referenced in the link, incorrectly stated that digital transformation could save the city of Toronto $1.2 billion annually rather than over 10 years. ITbusiness.ca regrets the

Published on: November 30th, 2016 Eric Emin Wood

Deloitte: Canadian retailers are losing the omnichannel war against U.S. rivals

Canadian retail’s slow adoption of mobile and analytics technology is magnifying the growing threat it already faces from U.S. competitors, new research suggests. According to the 2016 Omnichannel Customer Experience Index just released by

Published on: November 29th, 2016 Christine Wong

The Internet of Taps? Rogers, Ericsson piloting “connected water” project for Ottawa

The Internet of Things (IoT) has already improved clothing, packaging, advertising, and agriculture - so why not utilities? Rogers Communications Inc. and Swedish telecommunications giant Ericsson plan to answer that question by running

Published on: November 21st, 2016 Eric Emin Wood