"How to Become Your Customers' Emotional Favourite" is the first in a series of "Closing the Sales Gap" webinars that will be featured regularly on IT Business. Many sales people make the mistake
Published on: November 20th, 2019
IT World Canada Staff
@itbusinessca
How do you turn leads into sales? That’s the fundamental challenge facing sales professionals as they fire up their computer each morning and look for the best targets for the quickest and most
We’ve talked a bit about the Internet of Things (IoT) in terms of what technologies and trends are driving the market: Huge volumes of information are being collected, whether in structured or unstructured
Published on: October 15th, 2015
Dave Webb
@itbusinessca
By Francis Moran Last week I had a call with a CEO who has twice been a client. Along with a technical founder, he's been working on a new startup for about a
Published on: February 11th, 2013
Francis Moran
@FrancisMoran
The design of many modern retail stores have been partly informed by cybernetics theory. No, that doesn’t mean they have been designed for futuristic robot shoppers – it just means a simple stimulus-response
Leslie Hand is standing with her legs slightly apart, her head bowed over the smart phone in her hands, pretending she is in a checkout line frantically doing price comparisons before handing over
Published on: April 27th, 2012
Shane Schick
@ShaneSchick
A week after returning to profitability, Acer is making Canada a big part of its new focus on the SMB market, including hiring in that unit here and the relocation of an overseas
Published on: February 22nd, 2012
ITBusiness Staff
@itbusinessca
I expend a lot of words in this and other venues beating on companies that fail to deliver the high-quality goods and services that customers expect and deserve. The bad news, of course,
Every year, consumers purchase millions of computers and peripherals. And every year, millions of those devices break down.For anyone who plans to buy a piece of hardware, the overall reliability of a vendor's
Published on: January 29th, 2010
Christopher Null
@itbusinessca
I had a problem with the power steering on my old Toyota, so I took it to a mechanic, and he told me, "We'll try and fix it." "Excuse me, you'll try?" "Right,
Published on: December 8th, 2009
Bill Snyder
@itbusinessca
While some CEOs recognize the expanding role that the IT organization must play as a partner in creating new value, there are too many companies where the view of IT as a non-strategic
Published on: October 7th, 2008
Carrie Mathews
@itbusinessca
Many companies are moving away from in-house IT development and toward application service providers, leaving the development to outsourcers that often off-shore work to countries like India and Brazil. But in order to
Published on: August 6th, 2008
Vawn Himmelsbach
@itbusinessca
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