Competition, not congestion behind Bell’s UBB push

By Nestor E. Arellano Bell Canada might claiming that its proposal to implement Internet usage based billing on its wholesale customers is meant to alleviate network congestion but the early stages of the

Published on: July 15th, 2011 Nestor Arellano

Watchdog wants CRTC to tackle SMS short codes

Canadians love firing off text messages using short codes, but surprise fees and subscription clauses are creating a wireless wild west that needs to be more strictly regulated, a consumer watchdog says. Short

Published on: July 6th, 2011 Christine Wong

Canadians registered for Do Not Call List mostly happy

Nobody likes telemarketers. Those unwanted calls seem to have an almost preternatural ability to disrupt our lives when we least want to be bothered. Just as we sit down to enjoy a dinner

Published on: April 13th, 2011 Brian Jackson

Do Not Call List ‘costly and ineffective,’ say small businesses

This is the conclusion of ITBusiness.ca's two-part 'Broken Telephone' feature story. Read part one here. Who's responsible for buying the list?Canada's national Do Not Call List (DNCL) has man built-in exemptions. But who's

Published on: April 12th, 2011 Brian Jackson

Small firms say Do Not Call List rules ‘unfair and confusing’

Automotive sales and services operator Ilya Pinassi is pretty sure that his publicly-listed citation for breaking federal unsolicited telecommunications rules is all a misunderstanding.It's really more about his service technicians refusing an unreasonable

Published on: April 11th, 2011 Brian Jackson

Video Rewind: Bell carries NHL games on cell phones

Yesterday, the Canadian Radio-television and Telecommunications Commission approved BCE Inc.'s buy-out of CTVglobemedia for $1.3 billion.The deal makes Canada's broadcast industry even more vertical than before, with Bell Canada owning both the means

Published on: March 8th, 2011 ITBusiness Staff

Most Canadians find soft spot for CRTC

Given the recent uproar over the Canadian Radio-television Telecommunications Commission’s (CRTC) decision that usage-based billing was an acceptable practice, you might think Canadians are eager to see the out-of-touch regulator canned. But that’s

Published on: February 15th, 2011 Brian Jackson

Canadians skeptical about end to usage-based billing

Could it be true? Is Internet usage-based billing (UBB) dead in the water? Canadian small and medium sized businesses dependent on Internet access can only hope so. The Canadian Radio-television and Telecommunications Commission

Published on: February 4th, 2011 Nestor Arellano

Small businesses part of the growing telecom complaints

When small businesses want to complain about their phone service, there is one organization that always has to listen.After an “extensive review,” the Commissioner for Complaints for Telecommunications Services (CCTS) got the renewed

Published on: February 4th, 2011 Briony Smith

Spammers face $10 million fine under Canada’s new law

Businesses that send unsolicited e-mails or other digital messages could face fines as high as $10 million when Canada's new anti-spam law starts being enforced later this year.Bill C-28 received royal assent Dec.

Published on: January 6th, 2011 Brian Jackson

Globalive CEO slams Big Three for Canada’s wireless woes

While it's been a "pretty cozy ride" for the three major providers in Canada's mobile market – Rogers, Bell and Telus – consumers have consistently got the short end of the stick, according

Published on: April 16th, 2010 Joaquim P. Menezes

Wind Mobile launches with contract-free, unlimited plans

Wind Mobile is now live and offering contract-free, unlimited voice and data plans after jumping regulatory hurdles to compete in Canada's wireless industry.The new national cell phone brand from Globalive Wireless Management Corp.

Published on: December 17th, 2009 Brian Jackson

Small ISPs say Clement’s decision could put them out of businsess

Small independent Internet Service Providers (ISPs) may have a tougher time competing against incumbent carriers Telus Corp. and Bell Canada after Minister of Industry, Tony Clement, overturned a Canadian Radio-television and Telecommunications Commission

Published on: December 16th, 2009 Brian Jackson

Wind Mobile employees do ‘random acts of kindness’ while awaiting CRTC verdict

Wind Mobile is sending 400 of its employees out to help charities and buy strangers coffee instead of laying them off while it waits to see if it can operate in Canada.The new

Published on: November 27th, 2009 Brian Jackson