Contract disputes fuel bulk of SMB telecom complaints

Contract disputes fuelled the bulk of complaints made by Canada's small and medium sized businesses (SMBs) about their telecom services in the past year. According to data provided exclusively to ITBusiness.ca by theCommissioner

Published on: November 7th, 2012 Christine Wong

Feds seek public input to craft new wireless code of conduct

Canadians now have an official government outlet for their rants and raves about wireless service in this country. The Canadian Radio-television and Telecommunications Commission (CRTC)said Thursday it is developing a code of conduct

Published on: October 11th, 2012 Christine Wong

CRTC issues first two guidelines under new anti-spam law

Canada's federal communications regulator has issued its first two bulletins laying out guidelines for anti-spam laws. The biggest new rule is designed to stop businesses from assuming aconsumer has opted in to an

Published on: October 11th, 2012 Christine Wong

TekSavvy rolls out high-speed Internet for SMBs after CRTC ruling

TekSavvy Solutions Inc. has launched new DSL service targeting SMBs now that Canada's telecom watchdog has ruled that it and other small ISPs can directly compete with big carriers in the high-speed Internet

Published on: July 4th, 2012 ITBusiness Staff

Telemarketers – not taxpayers – to pay for Do Not Call List probes

The cost of investigating and enforcing federal rules against telemarketing abuse will soon be transferred from taxpayers to the telemarketing industry itself.The federal government announced Sunday that it will move to transfercosts associated

Published on: April 30th, 2012 ITBusiness Staff

Do Not Call List should be put on ice

By Brian Jackson The federal government continued limping along in its support of the Do Not Call List with the budget. The stop-gap funding was tagged on as an afterthought to support what

Published on: April 9th, 2012 Brian Jackson

Canada’s Do Not Call List on life support

The national program to block unwanted telemarketing calls and faxes is being thrown a lifeline by the federal government.Canada's Do Not Call List (DNCL) program which is run by the Canadian Radio-television and

Published on: April 5th, 2012 ITBusiness Staff

Canada’s anti-spam regulations finally unveiled

Canadian e-mail marketers now have the final regulations that will be enforced under Canada's Anti-Spam Legislation (CASL) that was passed into law more than a year ago.The regulations don't just impact e-mail. All

Published on: March 28th, 2012 ITBusiness Staff

Rogers says it will stop Internet traffic throttling

Rogers Communications Inc., said it will no longer throttle the Internet traffic of any of its users. The incumbent telecom company was responding to complaints that it intentionally slowed down the Internet connections

Published on: February 3rd, 2012 ITBusiness Staff

CRTC shelves usage-based billing for Internet services

The Canadian Radio-Television and Telecommunications Commission (CRTC) yesterday appeared to have taken a middle-of-the-road stance in deciding on what billing model will be used for the Internet. The move was a “step back”

Published on: November 16th, 2011 Nestor Arellano

CRTC leads international effort to stop cross-border telemarketing calls

Pesky telemarketers will soon be receiving an unwanted message themselves as the Canadian Radio-television and Telecommunications Commission (CRTC) and similar government agencies from 11 countries announced the launch of an international Do Not

Published on: October 31st, 2011 Nestor Arellano

Competition, not congestion behind Bell’s UBB push

By Nestor E. Arellano Bell Canada might claiming that its proposal to implement Internet usage based billing on its wholesale customers is meant to alleviate network congestion but the early stages of the

Published on: July 15th, 2011 Nestor Arellano

Watchdog wants CRTC to tackle SMS short codes

Canadians love firing off text messages using short codes, but surprise fees and subscription clauses are creating a wireless wild west that needs to be more strictly regulated, a consumer watchdog says. Short

Published on: July 6th, 2011 Christine Wong

Canadians registered for Do Not Call List mostly happy

Nobody likes telemarketers. Those unwanted calls seem to have an almost preternatural ability to disrupt our lives when we least want to be bothered. Just as we sit down to enjoy a dinner

Published on: April 13th, 2011 Brian Jackson