When selling yourself as faster and cheaper is no longer enough: Part 2

By Francis Moran and Leo Valiquette In Part 1, we introduced Host Analytics, an enterprise software vendor that delivers a suite of corporate performance management (CPM) tools through a software-as-a-service (SaaS) model. We discussed

Published on: January 18th, 2012 Francis Moran

When selling yourself as faster and cheaper is no longer enough: Part 1

By Francis Moran and Leo Valiquette In the past two months, Oracle has agreed to purchase RightNow Technologies for $1.4 billion, SAP has taken SuccessFactors for $3.4 billion, and IBM is buying DemandTec for $440 million.

Published on: January 16th, 2012 Francis Moran

HR managers are buying into the cloud

Headhunters are heading for the cloud. Over half of human resource managers polledin a new global survey are using orplan to adopt software as a service (SaaS) this year, according to astudy by

Published on: September 23rd, 2011 Christine Wong

Claricent offers mid-market SAP shops new ways to optimize

North American mid-sized firms running SAP AG product looking to monitor performance and optimize storage now have a new option to do so with Acton, Mass.-based Claricent Inc.The SAP reseller announced earlier this

Published on: August 10th, 2011 Brian Jackson

Mississauga SMB tackles big biz problems with SAP ERP suite

The 99-person, family-owned Dynamic Paint Products based in Mississauga, Ont. is a small business with big business challenges. It’s a local manufacturing and distribution company that serves tier 1 retailers such as Walmart

Published on: April 8th, 2011 Nestor Arellano

10 tech predictions for 2011

We were wrong -- so far -- that Carol Bartz would be ousted as Yahoo CEO by the end of this year, but we were right that Apple's tablet, whose name wasn't known

Published on: December 21st, 2010 Nancy Weil

Small firms will ‘benefit big time’ from SAP-Sybase merger

Small and mid-sized firms looking to use business intelligence tools to improve their effectiveness with will benefit from the acquisition of Sybase by SAP,say technology analysts.The collaboration could lower the entry cost for

Published on: May 20th, 2010 Nestor Arellano

Small Ontario firm gains sizeable benefits with SAP rollout

When Ray Corbeil was hired by a 150-employee gold mining business in Northern Ontario to select and deploy enterprise resource planning software, he didn't expect to consider SAP.The director of cost management and

Published on: February 26th, 2010 Brian Jackson

Heart support device maker clears compliance blockages

Compliance, they say, is like bitter medicine. The end result is wonderful, but the process makes you grimace.And that grimace is usually more intense when the business trying to comply with the morass

Published on: January 22nd, 2010 Nestor Arellano

Motorcycle firm revs up customer service with SMS

While "speed" was a hallmark of Hero Honda's scooters and motorbikes -- until recently the same couldn't be said of the Indian firm's customer service.Speed Breaker AheadMany of the company's challenges in this

Published on: August 27th, 2009 Kanika Goswami

Ontario firm takes care of business with All-in-One roll out

When the recession hit late last fall, the construction and oil and gas industries were among the first to suffer. Luckily for Colin Osborne, he had started planning a technology project that may

Published on: July 6th, 2009 Shane Schick

Ontario firm works wonders with water … and its own fortunes

Unlike the alchemists of medieval times, Steve Hengsperger didn't aspire to change base metals into gold.But what he sought, and accomplished, was no less amazing – the transformation of ordinary cold tap water

Published on: June 23rd, 2009 Nestor Arellano

5 months after launch Edmonton 311 service fields 5,000 calls daily

Edmonton has become the latest Canadian municipality to hook up residents directly to the whole gamut of city services through a 311 call centre and is the first in North America to do

Published on: May 22nd, 2009 Brian Jackson

New tech, old-style marketing drives Halifax firm’s success

In a troubled financial environment that's seeing well-established companies bleed revenues, a four-year-old outdoor products store in Halifax, Nova Scotia is thriving.Magic mix The firm's owner attributes this success to a blend of

Published on: May 22nd, 2009 Nestor Arellano