Canadian firms lead in telework, lag in mobility

Recent surveys testify to the dramatic growth of telework in Canada. The number of Canadian organizations offering telework has grown from 25 per cent in 2007 to 40 per cent in 2008, according

Published on: May 6th, 2009 Joaquim P. Menezes

Skimping on staff training is “risky” for Canadian firms

As Canadian firms struggle to contain costs and keep the lights on, employee training is an area hard hit by the financial downturn.According to surveys by analyst firm Info-Tech Research Group, cutting "discretionary

Published on: April 27th, 2009 Joaquim P. Menezes

Expert tips on how your small firm can do business with a big enterprise

For a small or midsized enterprise (SME) in Canada, doing business with a larger enterprise can be the fast-track to incredible success.Expansion into new markets, access to resources, knowledge and skills, and financing

Published on: April 2nd, 2009 Joaquim P. Menezes

Grim EI realities confront laid off Canadian IT workers

As the spate of layoffs continue unabated, the country's much vaunted employment insurance (EI) system offers little solace to laid off IT workers. Years of cutbacks have severely curtailed what they can hope

Published on: March 24th, 2009 Nestor Arellano

Nine most sought-after IT skills for 2009

RELATED STORY: Hot skills that get you ahead of the game in Canada's IT jobs marketBy almost any measure, the economy is in a bad shape.Consumer spending is down, credit markets remain weak,

Published on: January 2nd, 2009 Thomas Hoffman

Faith, hope and smart charity

Every year Canadians donate millions to various charities – but how much of that is spent on specific campaigns and how much on dinners for executives? With donors today demanding greater transparency and

Published on: December 17th, 2008 Vawn Himmelsbach

How IT helped two small Canadian firms achieve huge business success

While an uncertain economy is likely to impede the overall growth of Canadian small businesses over the 12–18 months, firms that adapt quickly and creatively to market changes will survive – and even

Published on: October 14th, 2008 Kavita Gosyne

Three Ontario utilities energized with shared customer information system

Sharing a common customer information management system could save Ontario utilities millions of dollars – savings that could potentially be passed on to consumers.Such a shared system has been created by London's Hydro

Published on: October 13th, 2008 Kavita Gosyne

Canadian poultry company uses business process management apps to bag golden egg

A Canadian poultry firm aims to drastically cut down delays in sales reporting and improve its data analysis capabilities by automating these procedures using business process management (BPM) software tools. Pinty's Delicious Foods,

Published on: August 8th, 2008 Nestor Arellano

Canadian toy maker reaps rich rewards with new enterprise software apps

Spin Master is best known to Canadian consumers as the maker of the Air Hogs flying toy. "There's never a dull moment with an Air Hogs flying toy overhead," runs a slogan on

Published on: July 4th, 2008 Nestor Arellano

SAP’s SMB-push blamed for growing skills gap

Within the last year or so, there's been no shortage of announcements from SAP as to its new areas for revenue growth, such as the SMB space, and evolving product and application strategies,

Published on: June 3rd, 2008 Thomas Wailgum

Kimberly-Clark’s Big Idea promo that’s a blast on YouTube

“To successfully sell a product,” say the marketing folk at Kimberly-Clark, “you need a big idea.”The maker of Kleenex tissues, Huggies diapers, and Viva facial towels is typically associated with brands that are

Published on: May 20th, 2008 Joaquim P. Menezes

How to get ahead in advertising – The Washington Post way

When The Washington Post Co. first selected 'SAP for Media' – in 2003 – to manage the entire ad sales cycle for its multiple brands the media conglomerate realized the risks involved. "SAP

Published on: May 16th, 2008 Joaquim P. Menezes

Blackberries and CRM are a “great combination”, says Canadian expert

The ability to access and use customer relationship management (CRM) applications from SAP AG on the RIM BlackBerry is a big deal for sales people, says a Canadian analyst. Since the alliance between

Published on: May 12th, 2008 Joaquim P. Menezes