Letters to the editor

Re: Rogers quietly slows down speeds (July 4)

Please, please get them to explain how taking twice as long to download a file frees up bandwidth. The numbers just don’t add up.



Re: Re: Opera tunes up (July 4)

Another problem Opera has is lack of recognition from financial institutions in their Web-enabled services. I tried Opera on a number of bank sites and it did not function correctly. When I questioned the banks’ Web support, they indicated that they did not plan to support Opera. So I guess I’m back to Internet Explorer. Sure I could use both, but why would you want to use two browsers? The average user will not want to but I really would like to see someone take some territory back from Microsoft.

John Curtis

System Support Coordinator

Dana Canada Corp

I am a CIPS member and really enjoy the articles I receive from ITBusiness.ca. They are well balanced, critical and very interesting for the most part. Thanks!

Jacob Geluk

Re: Major Canadian banks sign on for e-mail fund transfers (June 26)

Your article did not mention that you cannot use this for any sort of commercial transaction, either as source or recipient and also did not mention that the time to clear is expected to be five business days. Nor did it mention the value caps nor the complete disavowal of liability by the banks for any actions or errors on their part.

The system is ludicrously complicated and slow. I can’t believe anyone would bother as a cheque is quicker and easier and cheaper.

I hope that other articles are not such one-sided puff pieces as I rely on you for valid and balanced information.

Mark Bernier

Neil Sutton replies:

The service is called “”person-to-person e-mail fund transfer”” and is not designed for commercial use. Most e-mail transactions should be completed within 24 hours, but if the recipient does not bank with one of the four majors using the service, it could take up to five days. According to Scotiabank, e-mail transfers receive the same level of protection and liability as ATM transactions — if you follow transfer instructions and do not lose your PIN code, your transaction is safe. Mr. Bernier is correct that there are limits on the amounts that can be sent (in the case of Scotiabank it’s $500). The article has since been updated to reflect this information.

Letters to the editor must include the writer’s name and company name along with an e-mail address or other contact information. All letters become the property of ITBusiness.ca. Editors reserve the right to edit submissions for length and content.

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