CRTC bans cellphone unlocking fees, orders that all future devices be unlocked

A key rule has been changed for Canada's wireless service providers. Under a Canadian Radio-television and Telecommunications Commission (CRTC) ruling announced Thursday, carriers large and small will be obligated to unlock their customers'

Published on: June 15th, 2017 Eric Emin Wood

CRTC ruling against zero-rating a boon for businesses, experts say

Last week's decision by the Canadian Radio-television and Telecommunications Commission (CRTC) to forbid the practice of "zero-rating" - exempting certain types of online content such as streaming or social media from a subscriber's

Published on: April 24th, 2017 Eric Emin Wood

CRTC rules smaller mobile carriers cannot let users “permanently roam” on big networks

Canada’s telecommunications body has ordered a small wireless startup to shut down its current services for allowing customers to improperly use a more established national carrier’s network. Sugar Mobile, a Toronto-based discount mobile

Published on: March 3rd, 2017 Mandy Kovacs

Canada ranks on top of Internet affordability: Economist

Canada ranks number one out of 75 countries when it comes to the cost of Internet access relative to income and the amount of competition in the marketplace, according to a report by

Published on: March 1st, 2017 Brian Jackson

CRTC declares broadband Internet a basic service

The Canadian Radio-television and Telecommunications Commission has declared broadband Internet a basic telecommunications service for all regions across Canada, and set new speed targets for Internet and mobile services available to Canadians. In

Published on: December 22nd, 2016 Mandy Kovacs

Here’s what to expect from this week’s CRTC hearings

This week might decide the future of how - and which - Internet companies conduct their business in Canada. From Monday Oct. 31 to Friday Nov. 4, the Canadian Radio-television and Telecommunications Commission

Published on: November 1st, 2016 Eric Emin Wood

Wireless now represents more than half of telecom services revenue, CRTC says

Canadians love their wireless devices - and a new report from the Canadian Radio-television and Telecommunications Commission (CRTC) has the data to back it up. According to the organization's 2016 Communications Monitoring Report,

Published on: October 27th, 2016 Eric Emin Wood

Canadian carriers loose with roaming limits, consent, CCTS alleges

It would appear that many of Canada's wireless service providers are very good at providing less-than-optimal service while still operating within the boundaries of the law, according to a new report by the

Published on: October 6th, 2016 Eric Emin Wood

Canadian ISPs deliver speeds faster than advertised: CRTC

Canadian wireline Internet Service Providers (ISPs) deliver speeds that on average meet or exceed their advertised download and upload speeds, according to an independent study by the Canadian Radio-television and Telecommunications Commission (CRTC)

Published on: September 29th, 2016 Brian Jackson

Kellogg Canada agrees to pay $60,000 for CASL violation

Breakfast cereal seller Kellogg Canada Inc. is voluntarily paying $60,000 to the government after violating Canada's anti-spam legislation (CASL), according to a Canadian Radio-television and Telecommunications Commission (CRTC) notice posted on Thursday. Kellogg,

Published on: September 1st, 2016 Brian Jackson

VoIP provider Axsit receives CRTC certification

As of Aug. 30, Mississauga, Ont.-based Voice over Internet Protocol (VoIP) provider Axsit (pronounced “access it”) is a Canadian Radio-television and Telecommunications Commission (CRTC)-certified telecom and high-speed Internet reseller, officially bringing eight months

Published on: August 31st, 2016 Eric Emin Wood

Canadians paying higher prices for mobile services than other countries: CRTC study

Many Canadians living in cities are paying among the highest prices in the developed world for their mobile phone service, but those subscribing to new entrants over incumbent carriers may get a break

Published on: August 11th, 2016 Brian Jackson

CRTC says CASL is here to stay, seeks help in investigating fraud

For anyone holding out and hoping that the Canadian Anti-Spam Legislation (CASL) was a fad, the message from the public regulator this week was clear - it's not. At a downtown forum Tuesday

Published on: March 22nd, 2016 Dave Yin

CRTC review increases CCTS authority over TV, poor service providers

The Commissioner for Complaints for Telecommunications Services will soon have a bigger job regulating service providers after a review by the Canadian Radio-television and Telecommunications Commission (CRTC) has broadened its mandate. Yesterday the

Published on: March 18th, 2016 Eric Emin Wood