Consumer rights group the Public Interest Advocacy Centre (PIAC) is pushing for the creation of a comprehensive “Wireless Code” that it claims could solve many of the aggravating problems that consumers have with
You don't really understand the meaning of the phrase “bill shock” until you rack up a huge cell phone bill while on an international trip due to roaming charges.Outrageous bills after what may
With what some have called the toughest anti-spam legislation in the world expected to finally come into force next year after having been originally passed in December 2010, small businesses should ensure they're
If you’re an entrepreneur or a small business that relies on wireless services from the retail carrier industry here in Canada, now is your chance to give your two cents.The Canadian Radio-television Telecommunications
In a move to ward off government regulation, the Canadian Wireless Telecommunications Association (CWTA) will start checking that any new phone authorized on a network hasn’t been reported as stolen, it announced today.Any
Contract disputes fuelled the bulk of complaints made by Canada's small and medium sized businesses (SMBs) about their telecom services in the past year. According to data provided exclusively to ITBusiness.ca by theCommissioner
Canadians now have an official government outlet for their rants and raves about wireless service in this country. The Canadian Radio-television and Telecommunications Commission (CRTC)said Thursday it is developing a code of conduct
Canada's federal communications regulator has issued its first two bulletins laying out guidelines for anti-spam laws. The biggest new rule is designed to stop businesses from assuming aconsumer has opted in to an
TekSavvy Solutions Inc. has launched new DSL service targeting SMBs now that Canada's telecom watchdog has ruled that it and other small ISPs can directly compete with big carriers in the high-speed Internet
The cost of investigating and enforcing federal rules against telemarketing abuse will soon be transferred from taxpayers to the telemarketing industry itself.The federal government announced Sunday that it will move to transfercosts associated
By Brian Jackson The federal government continued limping along in its support of the Do Not Call List with the budget. The stop-gap funding was tagged on as an afterthought to support what
The national program to block unwanted telemarketing calls and faxes is being thrown a lifeline by the federal government.Canada's Do Not Call List (DNCL) program which is run by the Canadian Radio-television and
Canadian e-mail marketers now have the final regulations that will be enforced under Canada's Anti-Spam Legislation (CASL) that was passed into law more than a year ago.The regulations don't just impact e-mail. All
Rogers Communications Inc., said it will no longer throttle the Internet traffic of any of its users.The incumbent telecom company was responding to complaints that it intentionally slowed down the Internet connections of