Customer focus enables low-cost airline to become high flier

Jan Marcshall, CIO and vice-president of technology for Southwest Airlines Co., reveals how the Texas-based airline company turned around its fortunes by cutting IT cost and making technology simpler to use for both

Published on: November 10th, 2009 Charlie Feld

Why you must mind your business (processes) and how to do it

As shrinking budgets lead to more lay-offs, Canadian firms across various sectors are becoming acutely conscious of how each employee's time, skills and outcomes affect the bottom line.This awareness, in turn, has sparked

Published on: February 2nd, 2009 Michelle MacLeod

Purolator boosts business and customer outreach with online service

When you're getting ready to ship that Christmas present to a relative across the country you might go to Purolator's Web site and punch in two postal codes – yours and Uncle Bob's,

Published on: December 3rd, 2008 Brian Jackson

Canadian software developers win big time in technology contests

A powerful case management system that helps the Canadian Human Rights Commission (CHRC) effectively handle complaints it receives, and Canada's first critical care information system snagged the top prizes at two recently concluded

Published on: May 26th, 2008 Nestor Arellano

DataMirror expands SOA

Data Management DataMirror provides end-to-end data integration solution between databases and message queues DataMirror provides real-time end-to-end integration between databases and messaging infrastructure.  Transformation Server/ES (Event Server) provides support for bi-directional data integration

Published on: April 23rd, 2007 ITBusiness Staff

Cultural shift needed for SOA

There's a lot of talk about SOA, or service-oriented architecture, but adoption is still slow in Canada.Although there's a lot of experimentation, pilot projects and even some pioneers, there's also a lot of

Published on: December 23rd, 2006 Vawn Himmelsbach

SOA needs shift in mindset

Businesses everywhere are investing in service-oriented architecture (SOA) - or thinking about doing so. And while it may be a very smart move for some, it will probably mean doing things differently from

Published on: December 22nd, 2006 Gail Balfour

The future of IT in government in 2020: Collaboration, mobility and information management are three key issues

OTTAWA - There are lots of interesting emerging technologies that will probably be commonplace in 2020 - at least in the private sector, said Canada's chief architect.Gary Doucet, who spoke on a panel

Published on: December 19th, 2006 Kathleen Sibley

SOA still hindered by lack of justification

CIOs are still Responsible for selling service-oriented architecture projects to business managers, according to a survey commissioned by BEA - and nearly four projects in 10 are suffering because they are hard to

Published on: December 18th, 2006 Danny Bradbury

SOA: An enterprise-wide strategy

Bell Canada started looking at SOA several years ago - before it was on the radar screen of most companies - as a way to transform its business “We had a lot of

Published on: December 18th, 2006 Vawn Himmelsbach

FCC rewrites its outsourcing deal

FARM CREDIT CANADA HAS realized its move to a service-oriented architecture and some unexpected growth demanded a change in its relationship with a key outsourcing partner.The company has signed a $36-million deal with

Published on: December 10th, 2006 Shane Schick

BEA sets out SOA strategy

SAN FRANCISCO - BEA Systems has announced a turn - a 360-degree turn - in its service-oriented architecture strategy at BEAWorld.The company announced plans for its SOA 360 platform, using the newly announced

Published on: September 20th, 2006 Vawn Himmelsbach

SOA, VOIP cited as technologies of interest to public sector in recent IDC/TIG study

Henry, federal chief technology officer and senior director, enterprise technology and application strategies at Treasury Board Secretariat, says most of the approximately $5 billion annual federal IT spend for information technology - which

Published on: September 15th, 2006 Kathleen Sibley

iWay Software launches integration toolkit

NEW YORK - iWay Software has introduced a line of products it said will help companies better integrate their large-scale business processes.SOA Middleware is a suite of enterprise integration products geared to simplifying

Published on: March 22nd, 2006 Patricia MacInnis