Articles By Gail Balfour

Don’t let them leave

They are the ones who carry around the experience and the information that makes up your company's lifeblood - its main corporate and competitive advantage. But how do you get this knowledge out

Published on: April 26th, 2007 Gail Balfour

To outsource, or not to outsource

A successful outsourcing arrangement should be treated like a marriage, not a one-night stand. This is what Chris Ellsay routinely tells his clients, especially when they approach his company looking for a quick

Published on: February 13th, 2007 Gail Balfour

Information technology takes us back to the future

Think back five or 10 years. Did you even own a cell phone? Perhaps. But it certainly didn't come with a colour screen, digital camera, MP3 player or e-mail capability. Now consider how

Published on: December 24th, 2006 Gail Balfour

SOA needs shift in mindset

Businesses everywhere are investing in service-oriented architecture (SOA) - or thinking about doing so. And while it may be a very smart move for some, it will probably mean doing things differently from

Published on: December 22nd, 2006 Gail Balfour

The right fit: Someone to watch over IT

Frustrated with system crashes, plagued with computer viruses and unsatisfied with reactive IS service calls, one small business stumbled onto the idea — almost by accident — of hiring an outside service firm

Published on: December 20th, 2005 Gail Balfour

Atom Jet fires up enterprise feel on a SMB budget

To Darcy Oakden, it was obvious his company needed a server upgrade — all the signs were there. What was much less clear to him was which product to go with. ""We were

Published on: May 5th, 2005 Gail Balfour

A PDA with a long memory

Tungsten never forgetsThe Tungsten T5 handheld, from PalmOne, has 256MB of flash memory, protecting information even if the device loses its charge. It also doubles as a portable flash memory drive. The device

Published on: November 9th, 2004 Gail Balfour