Small firms still struggle to solve social media puzzle

Social media analytics are some of the most powerful business tools ever developed, but many companies still aren't using them effectively, panelists told a Toronto digital media conference on Tuesday. Social media analytics

Published on: October 27th, 2011 Christine Wong

Radian6 helps chart Salesforce.com’s social course

David Alston is listening, and he can hear you talking on the Web's social networks.The chief marketing officer at Radian6, the Fredericton, N.B.-based social media monitoring firm purchased in March by Salesforce.com for

Published on: September 8th, 2011 Brian Jackson

Why you should build your startup to sell like Radian6

By Alexandra Reid The acquisition of the social media-monitoring platform Radian6 by enterprise cloud computing company Salesforce for $326 million made headlines recently as a major win for the Canadian venture capital and startup community. Radian6

Published on: May 11th, 2011 IDG News Service

Salesforce pursues social CRM with Radian6 purchase

Salesforce.com has agreed to buy social media monitoring vendor Radian6 , whose technology tracks conversations occurring on social networking sites like Facebook, Twitter and LinkedIn. Radian6's technology gives companies insights into what people

Published on: April 1st, 2011 Chris Kanaracus

Video Rewind: Businesses should stick with Facebook

With the launch of Facebook Deals in Canada, many businesses may be soon considering whether they become involved with marketing efforts on Canada's favourite social network.Though many will see the free exposure to

Published on: February 1st, 2011 ITBusiness Staff

Quit Facebook? Not if you’re a business, say experts

More than 30,000 people committed to quit Facebook yesterday in a protest over the social networking site's approach to privacy, but that's just a drop in the ocean when you think of the

Published on: June 1st, 2010 Brian Jackson

How a Bell Aliant customer changed from grumpy to grateful

Meet Katie the Grumpy Canadian, a 20-something resident of the Canadian Maritimes, and denizen of YouTube.A disgruntled Bell Aliant customer turned thankul.True to her pseudonym, Katie uses her profile on the Google-owned social

Published on: July 28th, 2008 Brian Jackson