Q and A with Primus Canada’s new CEO, Michael Nowlan

Primus Telecommunications Canada Inc. has announced it has a new CEO – Michael Nowlan, formerly CEO of Marketwired, a news wire service that provides press releases, with an eye on the social media

Published on: January 13th, 2014 Candice So

Ooma Office launches VoIP service in Canada targeting micro-businesses

Canadians are used to buying expensive smartphones and having them subsidized by agreeing to a long-term contract with a service provider, but what if you could instead buy a phone and receive almost-free

Published on: January 8th, 2014 Brian Jackson

Telco services provider Edge Communications coming to Canada

A new telecommunications service is setting up shop in Canada - one that will provide not just broadband, local, and long-distance telephone connections, but also phone branch exchange (PBX), unified communications, and IT

Published on: October 21st, 2013 Candice So

SMB softphone for Android and iOS users

Primus Business Services has launched its Primus Softphone for Apple iPhone and Google Android. The standards-based softphone will enable enterprises to securely extend VoIP calling and PBX features to Android and iPhone users,

Published on: March 25th, 2013 Jeff Jedras

Yet another way to avoid expensive phone bills

Stockholm-based firm Sonetel is offering businesses one more way to avoid paying expensive long distance charges on their cell phone bill, this time in the form of an Android app. Sonetel has set up

Published on: July 16th, 2012 Brian Jackson

Primus offers hosted call centre to SMBs

Small businesses who want to run a call centre but have been put off from starting one because of the high capital costs now have another option, Primus Business Services announced today.The Toronto-based

Published on: May 9th, 2012 Brian Jackson

Long distance toll fraud on the rise: complaints commissioner

Canada's Commissioner for Complaints for Telecommunications Services (CCTS) yesterday urged small and medium sized businesses to monitor their private branch exchange (PBXs) for suspicious activities following a resurgence of complaints about long distance

Published on: November 7th, 2011 Nestor Arellano

Cogeco Data Services launches new managed services

Cogeco Data Services has added three new managed services offerings to its portfolio aimed at medium to large businesses. The new Managed IP VPN (virtual private network) service allows customers to connect with

Published on: June 10th, 2011 Harmeet Singh

Microsoft Lync 2010: futuristic communications at a low price

Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings,

Published on: April 21st, 2011 Brian Chee

Bell serves up Cisco’s new SMB unified communications products

Bell Canada has partnered with technology giant Cisco Systems Inc. to launch two new unified communications (UC) products designed for small and medium-sized businesses to Canada. The products were launched March 2 at

Published on: March 4th, 2011 Harmeet Singh and Jim Duffy

Canadian SMBs save big with hosted VoIP services

Toronto lawyer Zak Muscovitch can take calls wherever he is, on a desk phone, mobile phone or computer. Incoming faxes show up in his e-mail. "I get voice mail without having to log

Published on: November 9th, 2010 Grant Buckler

How smaller firms can make the move to VoIP

Given the importance of telephone systems, refreshing the technology can be daunting. However, for small and midsized businesses who consider upgrading from a PBX to VoIP, the benefits are clear and, with proper

Published on: October 5th, 2010 Sheena Finnegan

United they stand, but unified telco may fall

Nortel and Microsoft's plan to connect desktop office tools with back-end PBX systems has one dark side: every LAN network issue could potentially affect enterprise phone systems.In the first glimpse of their combined

Published on: February 26th, 2007 Shane Schick

Extending the reach of the PBX to mobile handsets

Everyone has just one telephone number. When I call you, your mobile and desk phones may ring simultaneously, or the phone system may know where you are and direct the call there -

Published on: October 5th, 2006 Grant Buckler