Customer expectations at all-time high, Salesforce report finds

Customer expectations are at an all-time high, according to the Salesforce State of the Connected Customer report, released this week. A whopping 80 percent of customers said that the experience a company provides

Published on: June 8th, 2018 Lynn Greiner

Adobe CEO’s 3 tips for building a memorable customer experience

LAS VEGAS - Shantanu Narayen began Adobe Summit, the San Jose, Calif.-based company's annual marketing conference, by talking about his most recent vacation. After his wife pointed out that their eldest son, who

Published on: March 28th, 2018 Eric Emin Wood

3 tips from Salesforce’s digital evangelist to help retailers thrive in the ‘fourth industrial revolution’

The next industrial revolution was a recurring theme at this year's Dreamforce, customer relationship management (CRM) software developer Salesforce.com Inc.'s annual conference - one frequently accompanied by the statistic that 60 per cent

Published on: November 30th, 2017 Eric Emin Wood

Mobile key to reaching customers during holiday season, Google tells retailers

It's never too early for retailers to start planning for the holiday shopping season, and Google Inc. wants to help. During an Aug. 16 presentation organized by the Mountain View, Calif. search giant's

Published on: August 17th, 2017 Eric Emin Wood

Next Windows 10 update will make it easy to edit work across devices: Microsoft

Windows 10 users will be able to save, open, and edit projects across Windows, iOS, and Android devices after Microsoft Corp. implements the upcoming Fall Creators Update in September, the company announced Thursday.

Published on: May 11th, 2017 Eric Emin Wood

Atlanta Falcons partners with NCR

NCR Software’s omni-channel solutions division will be working with the NFL’s Atlanta Falcons to host a STEM-themed field day event for elementary school-age children. STEM – short for Science Technology Engineering and Math

Published on: May 5th, 2017 ITBusiness Staff