Businesses lose more than $15,000 USD per employee every year to inefficient communication: Mitel

A recent study by Ottawa-based enterprise communications firm Mitel Networks has concluded that inefficient methods of communication are costing businesses more than $15,000 USD per employee, per year. To reach this number, researchers

Published on: April 12th, 2017 Eric Emin Wood

Facebook and Apple take top spot for encrypted IM

Facebook Messenger has become omni-present in the lives of one billion people, and despite concerns over the years about what information it might be gathering from users, a report recently released by Amnesty International found

Published on: November 11th, 2016 Gary Hilson

Facebook Messenger hits 900 million users, rolls out new business features

It might be among the worst-reviewed high-profile apps on the market, but Messenger, Facebook, Inc.'s mobile instant messaging service, just hit a significant milestone, announcing today that it had reached 900 million users

Published on: April 7th, 2016 Eric Emin Wood

BlackBerry’s BBM update includes timed messages and retraction

BlackBerry has just announced the latest update of its BlackBerry Messenger (BBM) service, which promises to give users more control over their privacy. On Friday, BlackBerry unveiled a slew of new features with

Published on: October 31st, 2014 Candice So

BlackBerry unveils plans for monetizing BBM

BlackBerry Ltd. is unveiling four new plans to make some money from BlackBerry Messenger (BBM), its flagship instant messaging platform. And while it hasn’t settled on just one plan, it will be trying

Published on: March 25th, 2014 Candice So

Bitrix24 releases desktop app for cloud collaboration and storage service

Social intranet company Bitrix Inc. is the latest to enter the cloud storage and collaboration desktop application space with the release of new apps for Windows and OS X today, taking aim at

Published on: March 20th, 2014 Brian Jackson

BlackBerry surprise beneficiary of Facebook’s $19 billion acquisition of WhatsApp

Yesterday social media giant Facebook Inc. announced it is acquiring instant messaging app WhatsApp Inc. in a deal totalling US$19 billion - the sum of $12 billion in stock, $4 billion in cash,

Published on: February 20th, 2014 Brian Jackson

Citrix gives the world another instant messaging app

Citrix Systems has launched Podio Chat, a messaging app combining instant messaging, video and audio chat designed as a mobile solution to help dispersed teams have ad hoc conversations to assist in completing

Published on: May 3rd, 2013 Jeff Jedras

Why your business still needs a newsletter

Marketing gurus pushed email newsletters hard back in the days before social networking. If you believe everything you read online these days, you'd think that Facebook, Twitter, Google+, and other Web 2.0 services

Published on: May 4th, 2012 Angela West

Could ExpressionEngine be your next CMS?

There is a wide spectrum of ways to create new Web sites, starting with solutions that require no coding at all, such as Weebly and WordPress, all the way to coding your Web

Published on: April 13th, 2012 Erez Zukerman

5 reasons why you should host your own e-mail

E-mail is still an important means of communication in business. In recent years, an increasing number of businesses are outsourcing their e-mail to web-based services like Google Apps for Business. In a tight

Published on: February 24th, 2012 Joseph Fieber

AOL Instant Messenger preview version rife with privacy risks, watchdog warns

Digital rights watchdog Electronic Frontier Foundation (EFF) is advising users of AOL Instant Messenger (AIM) not to upgrade to the next version of the instant messaging application because its features expose them to

Published on: January 5th, 2012 Lucian Constantin

Flood of BBM rivals forces RIM to loosen IM stranglehold

The growing number of companies developing instant messaging apps competing with BlackBerry Messenger (BBM) may be forcing Research in Motion to open up its much vaunted messaging system to other mobile operating system,

Published on: March 17th, 2011 Nestor Arellano

How to set up an awesome video conferencing system

In business computing, some revolutions occur faster than others. After years of promise, video conferencing has finally become useful for small businesses, offering long-distance collabouration without the need to travel.Many people get their

Published on: October 6th, 2010 Curt Franklin