Top tools and services that can shorten your work day

Working 9 to 5? What a way to make a living--especially because it's not uncommon for the typical workday to stretch to 6:00, 7:00, or even later. But what can you do? You

Published on: July 8th, 2010 Rick Broida

Smart salesmanship gets Pepsi bottler users to accept whiz bang technology

Unified communications technologies haven't caught on as expected, and even though IT managers report some solid productivity benefits, rolling out such new technologies can take some salesmanship at the IT level with end

Published on: March 10th, 2010 Matt Hamblen

Shorter meetings help solve e-mail overload

My day is spent running meetings -- staff meetings, steering committee meetings and meetings of various kinds of national/regional/local governance bodies.Over the past year, I have noticed a trend of continuous partial attention

Published on: January 19th, 2010 John D. Halamka

Digital Manners: Instant Messaging Etiquette: Five Simple Rules

The popularity of instant messaging has grown exponentially in the past decade, but the communication platform's immediacy presents users with endless opportunities to come off the wrong way. These tips will help you

Published on: August 19th, 2009 Christopher Null

Google Wave: a one-stop-shop for collaboration on steroids

Google Wave, an upcoming Web application that mixes old technologies like e-mail, IM and online documents in a unified, socially-oriented view, could break down the traditional ways in which we compartmentalize and separate

Published on: June 4th, 2009 C.G. Lynch

Improve online chat with these 8 free downloads

The world of instant messaging is crowded and becoming even more so. It began with ICQ (does anybody use it today?), which was closely followed by AIM, MSN Messenger and Yahoo Messenger. More

Published on: February 2nd, 2009 Howard Wen

Free or cheap online tools that help you communicate in style

As a mobile professional, travel is essential to your job. But it doesn't actually help you do your job, does it? In fact, travel actually gets in the way of being productive. Or

Published on: January 14th, 2009 James A. Martin and Zack Stern

400,000 reasons why Quebec firm says unified communications rocks

John Lambert was overseeing his company's latest customized metal structure construction project – this one a catwalk that would fit around an assembly-line conveyer belt – a project that would normally require that

Published on: December 16th, 2008 Brian Jackson

16 downloads to make you a great communicator – most of them free

The Internet was built on a very simple idea: People should be able to communicate more easily with one another, using their computers. So it should be no surprise that communication -- particularly

Published on: October 28th, 2008 Preston Gralla

Information workers would “love to bring” Yahoo Messenger 9.0 beta into the office

The latest beta of Yahoo's instant messaging application – Yahoo Messenger 9.0 – is squarely targeted at consumers, but at least one Canadian analyst believes many of its capabilities would interest small businesses

Published on: June 2nd, 2008 Nestor Arellano

FYI Internet slang nothing to LOL at

Young adults have become so accustomed to thumb-typing messages on their BlackBerrys and chatting over Instant Messaging (IM) programs that they've spawned an entirely new language variety that has started to crossover into

Published on: May 6th, 2008 Brian Jackson

Social networking helps three Canadian companies boost productivity, engage employees

The business world seems to be on a constant collision course with new technologies, some of which are beneficial to the organization and some of which are not. Recently, the workplace has been

Published on: March 10th, 2008 Elizabeth Caley

Instant messaging can compromise security IS NOW KEY

Instant messaging can save time and money, but can also raise concerns about security and compliance. Although businesses can benefit from using IM within their own four walls or even to communicate with

Published on: December 13th, 2006 Grant Buckler

Instant messaging can compromise security

Instant messaging can save time and money, but can also raise concerns about security and compliance. Although businesses can benefit from using IM within their own four walls or even to communicate with

Published on: December 13th, 2006 Grant Buckler