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Tag: Customer Experience

Versapay study reveals alarming gaps in AR automation efforts
CanadianCIO

Versapay study reveals alarming gaps in AR automation efforts

Paul Barker -
0
Now is the time to revamp your customer care strategy
Marketing

Now is the time to revamp your customer care strategy

Amanda Ricks -
0
A year in review: Key takeaways from 20 episodes of CMO Talks
Artificial Intelligence

A year in review: Key takeaways from 20 episodes of CMO Talks

Steve Proctor -
0
Preparing today’s IT enterprises to meet the needs of tomorrow’s IT buyers
Cloud

Preparing today’s IT enterprises to meet the needs of tomorrow’s IT buyers

Suzanne Robicheau -
0
SAPPHIRE NOW: Combining O-Data and X-Data is “next frontier” in business
Cloud

SAPPHIRE NOW: Combining O-Data and X-Data is “next frontier” in business

Buckley Smith -
0
Using Princes Cruises new Medallion a voyage in customer-driven IoT projects
Operations

Using Princes Cruises new Medallion a voyage in customer-driven IoT projects

Catherine Aczel Boivie -
0
SAP to acquire survey software Qualtrics for $8 billion
Service

SAP to acquire survey software Qualtrics for $8 billion

Brian Jackson -
0
Quality of customer experience is getting worse: Forrester CX Index
Leadership

Quality of customer experience is getting worse: Forrester CX Index

Mandy Kovacs -
0
Digital transformation is changing the relationship between businesses and customers
Digital Transformation

Digital transformation is changing the relationship between businesses and customers

Mandy Kovacs -
0
Adobe combines marketing, analytics services into Experience Cloud
Cloud

Adobe combines marketing, analytics services into Experience Cloud

Eric Emin Wood -
0
Customers sharing data want to know what’s in it for them
Marketing

Customers sharing data want to know what’s in it for them

Gary Hilson -
0
Focus on customer experience is key to city’s success too: panel
Operations

Focus on customer experience is key to city’s success too: panel

Brian Jackson -
0
Share with your IT vendor! The daily mindset of great salespeople
Marketing

Share with your IT vendor! The daily mindset of great salespeople

Brian Clendenin -
0
Smug Apple may lose customer experience crown to hungry Microsoft
Marketing

Smug Apple may lose customer experience crown to hungry Microsoft

Jeff Jedras -
0
It’s a bad idea to make marketing solely responsible for customer experience
Marketing

It’s a bad idea to make marketing solely responsible for customer experience

Brian Jackson -
0
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Government & Public Sector

Cybersecurity webinar open for all Canadian federal public servants

Canadian federal government employees are being encouraged to attend...
Communications & Telecom

Fiona aftermath: N.S. premier irate over telecoms’ response to storm

Nova Scotia premier Tim Houston today called on Canada’s...
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