Telecom complaints jump by 35 per cent

Consumer complaints about Canadian telecom services rose by 35 per cent in the past year, with wireless services targeted by the bulk of unhappy customers for the fourth year in a row. Wireless

Published on: October 25th, 2012 Christine Wong

Apple denies iPad overheating, Consumer Report gets out thermal cameras

Apple on Tuesday denied any overheating concerns on the new iPad, saying that the product operates well within its thermal specifications.Apple's new iPad became available on Friday of last week and the company

Published on: March 20th, 2012 Agam Shah

DataWind’s Aakash tablet contract could be in jeopardy: report

Montreal-based DataWind may lose its contract to make India's subsidized $35 tablet computer, according to a report published today.Following user complaints about battery life, slow performance and thetablet's touch screen, the Indian government

Published on: February 22nd, 2012 ITBusiness Staff

Yes, ISP services suck – but “don’t blame the customer rep”

See related story: Top reasons why teleworkers hate dealing with ISPs Normally, I like being an "insider" when it comes to the cable company. However, this time I'm sure I'm going to get

Published on: May 19th, 2009 A former CSR

Canadian Telecom Complaints Commissioner plans public awareness campaign

The independent body that listens to Canadians' complaints about their phone bills is close to widely advertising its existence, while already attracting more requests from consumers.The Commissioner for Complaints for Telecommunications Services was

Published on: January 26th, 2009 Brian Jackson