Rogers and Twitter teaming up to offer tweet-based customer support

Twitter Inc. is developing a new customer support service for businesses, with Rogers Communications Inc. as its first Canadian client, the companies announced this week. As of Sept. 15, Rogers customers can use

Published on: September 17th, 2016 Eric Emin Wood

Twitter announces partnership with online video news network Cheddar

Continuing its apparent quest to become the first destination for online viewers seeking live content, Twitter Inc. has announced a new broadcasting partnership with online video news network Cheddar. The social media media

Published on: September 13th, 2016 Eric Emin Wood

Penny Oleksiak grabs online attention from most Canadians, including Drake

A few weeks ago, Penny Oleksiak was still an unknown Olympic hopeful. Fast forward to today and the four-time medallist is hailed as a Canadian hero. After becoming the most decorated Canadian swimmer in

Published on: August 17th, 2016 Jackie Atkins

Connor McDavid shines on the ice, but not so much online

After going first overall in the 2015 NHL draft to the Edmonton Oilers, Connor McDavid has gained quite a lot of attention from hockey fans all over. Already a Canadian superstar, we looked

Published on: August 10th, 2016 Jackie Atkins

Twitter opening Moments service to more creators – including businesses

Twitter Inc.'s Moments service, the trending-topics news feed the company brought to Canada in April, hasn't exactly been the game-changer CEO and cofounder Jack Dorsey hoped for - but perhaps adding some new

Published on: August 9th, 2016 Eric Emin Wood

Make your company social media savvy with Hootsuite’s updated analytics

If you're the type of social media marketer who isn't sure why your links aren't getting retweeted or your Facebook posts liked, Hootsuite Media Inc. would like to help you out. The Vancouver-based

Published on: August 3rd, 2016 Eric Emin Wood

Instagram releases new Snapchat-like feature

Facebook Inc. subsidiary Instagram has released a new feature that condenses a day's updates into a slideshow - assuming users want it to. According to the company, "Instagram Stories" adds a user's updates

Published on: August 2nd, 2016 Eric Emin Wood

Facebook and Twitter compete head to head for sports fans’ attention

If you're seeing a lot more sports content on your social media feeds lately, it's no coincidence. Both Facebook and Twitter have been pushing sports to the top of the agenda with a number

Published on: July 29th, 2016 Jackie Atkins

Avoid ‘consumer burnout’ – don’t repeat the same messages across social media, Twitter Canada says

The members of your audience aren’t posting the same thing across every one of their social media accounts, so why should your company? That was the central message delivered by Twitter Canada’s head

Published on: July 28th, 2016 Eric Emin Wood

Knee injury doesn’t sideline Russell Martin from social media

Despite a recent knee injury caused by a fall in the shower, catcher Russell Martin has been a solid asset for the Toronto Blue Jays this season. He's known not only as member of

Published on: July 27th, 2016 Jackie Atkins

Canadians denied hockey in latest Twitter livestream deal

Canadians will find themselves sidelined once again with Twitter's newest live streaming venture, but with hockey being the feature sport for the latest deal, this one stings just a bit more. In August

Published on: July 25th, 2016 Jackie Atkins

Does Brooke Henderson’s social media presence match her golf dominance?

Last month, Canadian golfer Brooke Henderson (@BrookeHenderson) became the second-youngest winner of a PGA championship after besting Lydia Ko in the KPMG tournament at Sahalee Country Club in Washington. While we know how

Published on: July 22nd, 2016 Jackie Atkins

The NBA is designing a new pregame show just for Twitter

The NBA and Twitter partnership is growing, as the NBA will soon be creating original live programming exclusively for Twitter, the organizations announced this week. A weekly pregame show will be produced for Twitter,

Published on: July 22nd, 2016 Jackie Atkins