IBM expands marketing cloud with software focused on the customer ‘Journey’

SAN DIEGO - At its Amplify conference on Tuesday, IBM Corp. announced several new products to its Marketing Cloud lineup, offering marketers and merchandisers the ability to track customer journeys across digital touchpoints,

Published on: May 14th, 2015 Brian Jackson

Bank reduces customer service call times with IBM’s Tea Leaf software

SAN DIEGO - When Pamela Dancisin, the vice-president of marketing at Dollar Bank ran into a hiccup in helping customers create new accounts online, she knew her customer service agents needed better visibility.

Published on: May 12th, 2015 Brian Jackson

IBM software taps into Facebook’s social graph

Users of IBM Commerce software have better access into the data its customers pour into Facebook after announcing a deal with the world's largest social network on Wednesday. IBM Corp. and Facebook said

Published on: May 8th, 2015 Brian Jackson

IBM partners with The Weather Company to update forecasts 26 billion times a day

IBM Corp. is announcing today a new business unit focused on the Internet of Things and a new partnership with The Weather Company as an example of the services it will be offering

Published on: March 31st, 2015 Brian Jackson

BlackBerry is back in the tablet business, and it brought friends

The BlackBerry Playbook didn’t last very long in the market, but the Canadian vendor is hoping a laser focus and some big partners will make its latest foray into the tablet market a

Published on: March 27th, 2015 Jeff Jedras

Silanis gives Canadian users option to keep data on home soil with IBM Cloud

"Just sign here" - the phrase that makes wrapping up a transaction with the stroke of a pen seem so easy to many of us is one that Michael Laurie, vice-president of product

Published on: March 24th, 2015 Brian Jackson

When Twitter met Watson and brought analytics to social media

IBM and Twitter have teamed-up to develop a number of cloud data services designed to help marketers, business professionals and developers turn their Twitter data into actionable business intelligence. Twitter is real-time and

Published on: March 19th, 2015 Jeff Jedras

IBM recommends a different type of protection for dating app users

If you're searching for love with a mobile app this Valentine's Day, you might want to use protection - protection for your mobile device, that is. About six in 10 dating apps on

Published on: February 12th, 2015 Brian Jackson

Meet Ross, the Watson-powered ‘super intelligent’ attorney

A group of University of Toronto students, pictured above from left to right: Andrew Arruda, Shuai Wang, Pargles Dall’Oglio, Jimoh Ovbiagele, and Akash Venat, are behind a new startup that built a legal

Published on: January 23rd, 2015 Brian Jackson

Apple and IBM launch 10 apps for the enterprise

Apple Inc. and IBM Corp. have launched the first 10 apps born from a partnership announced this summer, unveiling enterprise-grade apps for businesses in finance, retail, air travel, telecommunications, and so on. Dubbed

Published on: December 10th, 2014 Candice So

Why IBM i Systems Security is No Longer an Absolute and What To Do About It

Remember the 400? If you're reading this, I'll bet you have at least a passing familiarity with IBM's midrange systems. On June 21, 1988, IBM introduced the Application System/400 (AS/400) and it changed

Published on: December 1st, 2014 Claudiu Popa

Time for business to care about IT infrastructure: IBM

It's time that line-of-business leaders became interested in their organization's IT infrastructure and its related capabilities, according to IBM Corp. Companies where business leaders are communicating with the IT department about their requirements

Published on: November 13th, 2014 Brian Jackson

Discover the value of analytics [sponsored]

In this video, hosted by Jim Love, CIO of IT World Canada, we hear from marketing and technology leaders as they share their perspectives on why analytics matter and just how growth can

Published on: July 7th, 2014 IT World Canada Staff

University of Toronto top Canadian performer at ‘World Cup’ of coding contests

Three university students from St. Petersburg State University walked away from a global coding competition as world champions in their home country at the International Collegiate Programming Contest (ICPC) sponsored by IBM Corp.

Published on: June 26th, 2014 Brian Jackson