Assistant editor of ComputerWorld Canada covering network infrastructure, communications and government IT issues. An IT journalist since 1997, I've written for several of ITWorld Canada's sister publications.
TAMPA – There’s an e-word tossed around a lot here at this week’s IBM Corp.’s SmarterCommerce conference, and it’s not e-commerce: It’s “experience.” Almost every presentation by an IBM official, and almost every
TAMPA - John Mesberg, IBM Corp.’s vice-president of commerce solutions, oversees a broad a portfolio of products and services for procurement, supply chain and e-commerce buyers of technology that companies can match. It’s
TAMPA -- IBM Corp. has no shortage of software for helping organizations with what is broadly called customer engagement – everything from analytics to price optimization – and separate channels for selling them.
Mistakes can happen in any organization, but when the office of the federal privacy commissioner loses an unencrypted hard drive with personal information, it must sting. But that’s what happened on Feb. 14
To say the business intelligence software market is crowded would be an understatement. Giants like IBM Cognos, SAP BusinessObjects, SAS, Microsoft are there, as well as significant players Tibco, Information Builders, MicroStrategy… All
With an increasing number of applications being run from browsers, Google created Chromebooks as another way to wean users off the Windows platform. Sales of the small laptops made by Hewlett-Packard, Acer, Dell,
SAN FRANCISCO - We got a first look at Microsoft Corp.'s mobile digital assistant Cortana at its Build conference on Wednesday. Cortana, the name plucked from videogame franchise Halo in which an artificial
Telus Corp. is strengthening its security offerings by buying a Quebec City-based risk management consulting firm it has been a partner with for many years. The telecommunications company said this morning it will
Cisco Systems Inc. will set up a $100 million “Internet of Everything” innovation lab in Toronto where organizations can develop M2M solutions when it moves into its new Canadian headquarters next year. In