Articles By Howard Solomon

Telus’ big data marketing done with customer privacy intact

For many organizations the promise of big data is the ability to deliver the right tailored offer to customers at the right time. But experts say it has to be done in a way

Published on: June 2nd, 2015 Howard Solomon

Hackers force death of Canadian Bitcoin exchange

Digital currencies hold appeal to some enterprises, but the security of exchanges is a weak point. The latest to fall is Canadian exchange CaVirtex over what it says is a possible breach. On

Published on: February 20th, 2015 Howard Solomon

Mobile fraud losses ‘staggering': Report

As the number of people buying products with smartphones, tablets, and laptops increases, so is the amount of mobile fraud. That’s the not surprising conclusion of a new study financed by two security

Published on: February 5th, 2015 Howard Solomon

Study shows problems with anonymizing data to improve security

With an increasing number of organizations looking to leverage so-called big data comes increasing risk that the datasets created could be misused by internal staff or hackers. To combat this, many companies try

Published on: February 4th, 2015 Howard Solomon

CISOs don’t get the respect they need, consultant says

Jeff Bardin doesn’t sound like an angry man, perhaps because he has a cold. But on the line three days ago from California, the U.S. security consultant sounds terribly resigned at how chief

Published on: February 2nd, 2015 Howard Solomon

80 per cent of Canadians will choose a business on its privacy reputation, survey says

Businesses and governments in doubt about customer attitudes are towards data privacy have a new measurement tool. According to a new survey, nine in 10 Canadians are concerned about privacy — including 34

Published on: January 29th, 2015 Howard Solomon

Canadian enterprises have to think beyond desktop: Citrix

If being mobile is the ability to go anywhere and do anything, Citrix Systems Inc.’s global mobility roadshow might be considered the ultimate example. The one-day conference is making stops in a number

Published on: October 16th, 2014 Howard Solomon

Don’t fear cloud computing, mobility, says Citrix security lead

Cloud computing and mobility have been in the headlines recently, but not for showing how enterprises use them for making huge productivity gains. Instead they’re signs for some of insecure systems thanks after

Published on: October 16th, 2014 Howard Solomon

Virtual currencies have to be regulated, says security expert

There's no shortage of people who have opinions on the virtual currency called Bitcoin. This week alone you could find a headline on Mashable that read, "Retailers Who Take Bitcoin Love It," while

Published on: August 7th, 2014 Howard Solomon

Canadian IT hiring expectations steady for the rest of the year

IT hiring for the rest of the year will likely be as steady as it was at the beginning of 2014, a new survey of Canadian CIOs suggests. According to Robert Half Technology,

Published on: June 25th, 2014 Howard Solomon

Third time’s the charm for Toronto to be named Intelligent City of the Year

If you don’t succeed, try, try again, goes a saying. It worked for Toronto, which on its third attempt has been named the Intelligent City of the Year. The announcement was made Thursday

Published on: June 6th, 2014 Howard Solomon

Crafting the best customer experience

TAMPA – There’s an e-word tossed around a lot here at this week’s IBM Corp.’s SmarterCommerce conference, and it’s not e-commerce: It’s “experience.” Almost every presentation by an IBM official, and almost every

Published on: May 14th, 2014 Howard Solomon

Aspera part of IBM’s plumbing in e-commerce

TAMPA – A lot of the talk at IBM Corp.’s SmarterCommerce conference here this week is about the glory of applications businesses use to mine customer data for insights for making immediate online

Published on: May 14th, 2014 Howard Solomon

Linking to partners isn’t as easy as you think: IBM exec

TAMPA - John Mesberg, IBM Corp.’s vice-president of commerce solutions, oversees a broad a portfolio of products and services for procurement, supply chain and e-commerce buyers of technology that companies can match. It’s

Published on: May 14th, 2014 Howard Solomon

IBM puts customer engagement products under one roof

TAMPA -- IBM Corp. has no shortage of software for helping organizations with what is broadly called customer engagement – everything from analytics to price optimization – and separate channels for selling them.

Published on: May 13th, 2014 Howard Solomon