Header image courtesy Vena's Google page (all other photos taken by the author)

Published: October 10th, 2017

Intuit’s recipe for IT bliss: one room, two pizzas and 24 hours

Ever wondered (or dreamed) about how to whittle down the time between when your employees submit ‘tickets' to your IT department and the end point when they're actually resolved? Intuit CIO Sasan Goodarzi

Published on: October 19th, 2012 Christine Wong

Eight aggravating tech clich

As tech journalists, we get a lot of pitches from companies' public relations teams. Some of these pitches, unfortunately, are written in a language that bears little resemblance to English. Indeed, many of

Published on: July 8th, 2009 Brad Reed

Rogers’ new DNS re-direct practice foils telecommuting

It was a nightmare tech support problem for Derek Evans, as the network architect at Info-Tech Research Group struggled to figure out why his colleague could no longer connect to the corporate VPN

Published on: August 7th, 2008 Brian Jackson