#ITBprivacy: An ITBusiness.ca Twitter chat

Updated on June 26, 2014, at 2:38pm: We just had a great Twitter chat with outgoing Ontario Privacy Commissioner Ann Cavoukian, John Lawford of the Public Interest Advocacy Centre, and Monica Goyal of

Published on: June 12th, 2014 Candice So

Canadian ‘daily deals’ association resists recommendations to set industry standards

The recommendation of a government-funded study that Canadian deals websites form an industry body to create a common set of standards for issues such as refunds and expiry dates isn't necessary, according to

Published on: April 10th, 2014 Brian Jackson

Digital Privacy Act will require firms to report data breaches: Moore

In the slew of announcements from the Digital Canada 150 strategy today, measures to protect privacy weren’t forgotten – while details about updates to privacy legislation were scant, it was made clear the

Published on: April 4th, 2014 Candice So

Bell defends ‘Relevant Ads’ program as necessary to compete with Facebook, Google

Bell Canada isn't backing down from its practice of collecting user data for the purposes of targeted advertising in the face of an application made to the Canadian Radio-television and Telecommunication Commission (CRTC)

Published on: January 27th, 2014 Brian Jackson

Data roaming bill limit needed, consumer watchdog says

You don't really understand the meaning of the phrase “bill shock” until you rack up a huge cell phone bill while on an international trip due to roaming charges.Outrageous bills after what may

Published on: December 10th, 2012 Brian Jackson

Feds seek public input to craft new wireless code of conduct

Canadians now have an official government outlet for their rants and raves about wireless service in this country. The Canadian Radio-television and Telecommunications Commission (CRTC)said Thursday it is developing a code of conduct

Published on: October 11th, 2012 Christine Wong

The Freezer isn’t so hot for stopping spam, critics charge

Canada's new anti-spam legislation (CASL) marks a huge shift from previous government efforts to deal with spam and that is a good thing, according to industry experts. But while they are optimistic about

Published on: February 7th, 2012 Nestor Arellano

Make data breach reporting mandatory, consumer group says

Canada’s proposed new law on data breaches is a toothless piece of legislation that amounts to little more than a sugar pill when it comes to protecting consumers’ privacy and personal information, an

Published on: January 10th, 2012 Christine Wong

Watchdog wants CRTC to tackle SMS short codes

Canadians love firing off text messages using short codes, but surprise fees and subscription clauses are creating a wireless wild west that needs to be more strictly regulated, a consumer watchdog says. Short

Published on: July 6th, 2011 Christine Wong

Canadians need help creating ‘VIP lists’ for computer data

Whitelisting – or putting computer applications and e-mail messages on a virtual VIP list – is an effective security approach that Canadian small businesses and consumers need help with, according to the Public

Published on: November 16th, 2010 Brian Jackson

Canadian Telecom Complaints Commissioner plans public awareness campaign

The independent body that listens to Canadians' complaints about their phone bills is close to widely advertising its existence, while already attracting more requests from consumers.The Commissioner for Complaints for Telecommunications Services was

Published on: January 26th, 2009 Brian Jackson