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Tag: Net Promoter Score

Lessons from “Learning To Expand Your Comfort Zone”: a Rogers & WCT Session
Human Resources

Lessons from “Learning To Expand Your Comfort Zone”: a Rogers & WCT Session

Fawn Annan -
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Twitter releases new customer service tools
Marketing

Twitter releases new customer service tools

Eric Emin Wood -
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Why the marketing metrics you care about are ‘OMG! bad’
Marketing

Why the marketing metrics you care about are ‘OMG! bad’

Brian Jackson -
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It’s a bad idea to make marketing solely responsible for customer experience
Marketing

It’s a bad idea to make marketing solely responsible for customer experience

Brian Jackson -
0
Dell measures 400+ variables to gauge brand – what do you do?
Marketing

Dell measures 400+ variables to gauge brand – what do you do?

Brian Jackson -
0
Security

Trulioo deploys unified platform for its identity verification solutions

A Canadian-based provider of identity verification services for banks...
eCommerce

Automation key for retailers navigating economic challenges: Future of Commerce report

Today, mobile payment technology company Square released its annual...
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