President to President with Eric Gales, Amazon Web Services Canada

ITWC President Fawn Annan hosts Eric Gales, country manager for AWS Canada. A pilot, underwater hockey enthusiast, and customer-obsessed leader, Gales shares his views on AI and how it's about to reshape the

Published on: April 5th, 2018 Fawn Annan

Amazon Web Services launch in Canada to bring PureCloud call centre service

It's still not known exactly when Amazon Web Services will be launching its Canadian availability this year, but when it does arrive, it will come along with a new cloud-based contact centre solution

Published on: June 2nd, 2016 Brian Jackson