How AT&T is disrupting its own business with Salesforce Communities

When Sara Straley, a director of product development at AT&T, took on the task of leading a new emerging business markets (EBM) unit out of the telco's Dallas office, she probably never thought

Published on: November 20th, 2014 Brian Jackson

‘Unifying’ Salesforce1 mobile platform unveiled by Salesforce.com

SAN FRANCISCO - Salesforce.com kicked off its annual Dreamforce conference by revealing Salesforce1, a mobile app and developer platform that aims to unify the Salesforce experience for end users while giving partners more

Published on: November 18th, 2013 Brian Jackson

Salesforce.com funds firm seeded with Radian6 talent

A New Brunswick-based startup that includes several key employees formerly with Radian 6 and Salesforce.com has announced a $3 million funding round that includes Salesforce among other investors. Introhive started operations just last

Published on: October 2nd, 2013 Brian Jackson

Canadian businesses embracing social collaboration tools

A new study on social collaboration by businesses conducted for Avanade Canada shows Canadian businesses are leaning heavily on consumer social technologies to drive their collaboration strategies. According to the report, 69 per

Published on: May 21st, 2013 Jeff Jedras

More “social intelligence” comes to Chatter

Chatter: now with more social intelligence. Hosted business software vendor Salesforce.com said Thursday that it is bringing new social intelligence capabilities to Chatter, its social networking platform for the enterprise. According to the

Published on: April 4th, 2013 Jeff Jedras

Salesforce brings Chatter to Android and iOS devices

Business software vendor Salesforce.com has launched the latest edition of Chatter, its enterprise social networking application. Native Chatter apps are now available for Android and iOS, and users are gaining the ability to

Published on: March 19th, 2013 Jeff Jedras

Vancouver’s Sitemasher team plays key role in newly unveiled Salesforce Communities

San Francisco-based Salesforce.com is taking its business social software Chatter and is allowing customers to create externally-focused networks in a new product called Salesforce Communities, the firm announced yesterday.Salesforce Communities will allow businesses

Published on: August 15th, 2012 Brian Jackson

CA updates Clarity UI to appeal to management users

CA Technologies has updated its CA Clarity Project Portfolio Management (PPM) software with a new user interface, one that the company hopes will appeal to a broader set of business users.The potential audience

Published on: January 19th, 2012 Joab Jackson

Social networking potential remains untapped inside businesses

Although companies have been urged to adopt "Web 2.0" and social technologies for years now, the truth is that relatively few have done so internally in any serious way -- and use inside

Published on: December 20th, 2011 Robert Scheier

Radian6 helps chart Salesforce.com’s social course

David Alston is listening, and he can hear you talking on the Web's social networks.The chief marketing officer at Radian6, the Fredericton, N.B.-based social media monitoring firm purchased in March by Salesforce.com for

Published on: September 8th, 2011 Brian Jackson

Concur agrees with Salesforce.com cloud platform strategy

Small and medium-sized businesses (SMBs) using Salesforce.com will soon have another option to track their travel expenses with the announcement of a new offering built on Force.com yesterday. Redmond, Wash.-based Concur Inc. will

Published on: September 2nd, 2011 Brian Jackson

Salesforce pursues social CRM with Radian6 purchase

Salesforce.com has agreed to buy social media monitoring vendor Radian6 , whose technology tracks conversations occurring on social networking sites like Facebook, Twitter and LinkedIn. Radian6's technology gives companies insights into what people

Published on: April 1st, 2011 Chris Kanaracus

Chatter.com sidesteps IT admins, encourages ad-hoc adoption

Salesforce.com’s decision to make Chatter free and launch Chatter.com in February is a bid to increase ad-hoc adoption of the social business collaboration network in the same style as Google Apps, according to

Published on: December 14th, 2010 Brian Jackson

Free version of Salesforce.com’s Chatter to roll out

Salesforce.com on Tuesday announced Chatter Free, a version of its social collaboration software that includes a Facebook-like "invite" feature that enables paying users to invite anyone, even non-Salesforce.com customers, to use Chatter. Chatter

Published on: December 8th, 2010 Chris Kanaracus