Tagged: chatbots

Salesforce mascots Albert Einstein and Astro during Salesforce World Tour in Toronto on May 3, 2018.

Salesforce adds chatbots to Service Cloud Einstein

Eric Emin Wood

Published: July 12th, 2018

Chatbots to deliver $11B USD in annual savings for retail, banking, and healthcare sectors by 2023: Juniper

A recent study by Juniper Research has concluded that chatbots are one digital transformation investment that really pays off. According to the Hampshire, U.K.-based firm's July 3 research paper, "How chatbots will transform

Published on: July 11th, 2018 Eric Emin Wood

Chatbots and marketing: is this marriage working for you?

The topic of artificial intelligence seems to be on the tip of every marketer’s tongue these days. The integration of chatbots, smart messaging services, smart search engines and various other forms of artificial

Published on: February 27th, 2018 Ellie Martin

Will technology invent a new sport? – Tech in Sports Ep 23

The Tech in Sports crew explores all the major sports tech news from the last week including player and puck tracking in the NHL, the NBA and NFL signing new live streaming deals,

Published on: December 14th, 2017 Mandy Kovacs

Juniper predicts more chatbots and fintech in 2017

Ashley Madison users have already unwittingly encountered a great deal of bots, but in 2017 they are going to become more prevalent – and more transparent to the user, according to U.K.-based Juniper

Published on: January 4th, 2017 Gary Hilson