4 answers to the most commonly-asked CASL questions

Even though Canada’s Anti-Spam Legislation (CASL) is coming into force on July 1, there are still a lot of questions about how the new legislation will work. CASL will change how businesses send

Published on: May 23rd, 2014 Candice So

Day after IPO will be business as usual: Facebook’s top Canadian exec

Talk about a big week for Jordan Banks. Banks celebrates hisbirthday today. And tomorrow his company, alittle something called Facebook Inc., is expected to raise about $100billion in its initial public offering. If Banks,

Published on: May 17th, 2012 Christine Wong

Canadian SMBs may have a false sense of IT security: study

Canada's small and medium sized businesses may be underestimating the need to plan for IT disasters compared to SMBs in other countries around the world, a new survey shows. Symantec surveyed 2,053 businesses

Published on: May 14th, 2012 Christine Wong

Yelp ratings tied directly to revenue impact in Harvard report

Depending on the neighborhood, the fire-engine red "People Love Us on Yelp" sticker outnumbers sedate-looking "Zagat Rated" emblems or fading newspaper reviews on restaurant doors. There's no mistaking the power--and, let's face it,

Published on: November 17th, 2011 Narasu Rebbapragada

Virtualization checklist for SMBs

There are countless small-to-medium-sized businesses (SMBs) out there looking at virtualization and feeling overwhelmed by the possibilities and challenges of deploying such solutions.  Is virtualization within reach for SMBs?  Is it cost-effective?  Are

Published on: September 2nd, 2010 ITBusiness Staff

Three CRM danger zones and how to avoid them

CRM systems are where the data about customer relationships are supposed to live, and they typically provide a report-writing system as well as dozens of canned reports. But reports are incredibly vulnerable to

Published on: August 27th, 2010 David Taber

U of T’s Rotman emphasizes the human factor in CRM

New customer relations management (CRM) courses being developed at the Rotman School of Management, University of Toronto, will weave social media input into CRM software applications.Rotman has partnered with Microsoft Canada Inc. to

Published on: July 14th, 2010 Nestor Arellano

Selling energy back to the grid

Timing is everything for Ray Dawson. The driven 69-year-old serial entrepreneur recently rebuffed a comfortable retirement for the pleasures of clanking up rooftops in Sault Ste. Marie to install solar panels. The idea

Published on: July 13th, 2010 Nestor Arellano

New analytics app for iPad, iPhone could benefit frontline workers

A business intelligence software maker is hoping to transform the iPad from a consumer gadget to a valuable business tool.Last week, MicroStrategy Inc., based in McLean, VA, rolled out its mobile BI (business

Published on: July 12th, 2010 Nestor Arellano

IT understaffing exposes firms to vicious online attacks

The recent gutting of IT departments during the recent recession may be putting numerous businesses at risk as cyber criminals step up their online attacks.More than 75 per cent of small and medium

Published on: February 25th, 2010 Nestor Arellano

Onus on tech firms to build responsible privacy controls: a guest blog from MaRS

In my last blog entry, I wrote about Privacy by Design: The Gold Standard – my annual event that focuses on the implementation of new technologies and business practices that can deliver tangible

Published on: February 22nd, 2010 Ann Cavoukian

What (older) women want … on online social networks

She's highly educated, opinionated, a decision maker with a fat wallet and she's perfectly at home – on social networks.If marketers and advertisers want to make the most of their online ad dollars

Published on: February 18th, 2010 Nestor Arellano

How are your users surfing?

It is no secret that I believe that a company’s web presence is a direct reflection on the quality of their brand and by extension their products or service offerings.  Is it fair

Published on: January 21st, 2010 ITBusiness Staff

Why Privacy is Good for Business

While I often speak about the fallacy of the zero-sum argument that privacy must be sacrificed for the sake of security, I wanted to take the opportunity to also argue against a prevailing

Published on: January 4th, 2010 Ann Cavoukian