SAP endorses Coveo’s AI Search and Recommendations Platform for SAP Commerce Cloud

Coveo Solutions Inc., a Montreal-based artificial intelligence (AI) company set on transforming digital experiences, has announced that its AI-powered search and recommendation platform for SAP Commerce Cloud – Coveo AI Search and Recommendations – is now officially endorsed by SAP and available in the SAP Store.

In its announcement, Coveo explained that SAP-endorsed applications are a select category of solutions from SAP’s partner ecosystem. This is a premium invitation-only certification. Applications that achieve it are characterized by increased security and are thoroughly tested to ensure that they meet key standards.

SAP and Coveo will jointly promote and sell Coveo’s AI platform, in conjunction with SAP Commerce Cloud, thereby helping B2B and B2C commerce customers benefit from AI-powered search, recommendations, personalization, and merchandising AI models that enable data testing and analysis.

Now that Coveo has completed SAP’s premium certification process, it will now focus on go-to-market plans, sales execution, and customer success, with the launch of its SAP Endorsed App program.

Louis Têtu, Coveo’s chief executive officer and chairman said, “Our global agreement with SAP as an SAP Endorsed app is very significant for Coveo. SAP is a global leader in Enterprise B2B and B2C commerce and a natural partner for Coveo. Our enterprise-class AI platform complements the SAP Customer Experience portfolio by helping companies get the most out of their SAP Commerce Cloud solution. We can help power online buying experiences we believe today’s shoppers expect – fast, dynamic, effective product discovery and relevant recommendations – and also provide the AI platform merchandisers need to maximize business outcomes vs. managing manual rules.”

According to Coveo, its AI platform offers several benefits, among them:

  • Improves product discovery
  • Increases average order
  • Creates real 1-1 personalized experiences.
  • Improves brand experiences.
  • Provides insight into the full customer site journey.
  • Boosts profitability and loyalty.
  • Empowers merchandisers with AI

SAP Commerce Cloud users can purchase Coveo AI Search and Recommendations from the SAP Store, an electronic marketplace for SAP users and partners.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Renaud Larue Langlois
Renaud Larue Langlois
Half journalist, half IT Manager, full technology nerd. After a 25+ year career in IT, becoming a writer was a natural choice for Renaud. It literally runs in his family. His areas of interest are... anything, as long as it's technology-related. He can be reached at [email protected]

Featured Story

How the CTO can Maintain Cloud Momentum Across the Enterprise

Embracing cloud is easy for some individuals. But embedding widespread cloud adoption at the enterprise level is...

Related Tech News

Get ITBusiness Delivered

Our experienced team of journalists brings you engaging content targeted to IT professionals and line-of-business executives delivered directly to your inbox.

Featured Tech Jobs