Cohort of 80 Canadian firms announce AI-powered certification to improve workplace diversity and inclusion

Toronto-based diversity & inclusion data and consulting company Diversio announced the inaugural cohort of over 80 Diversio-certified Canadian companies at a press conference co-hosted by City of Toronto Mayor John Tory this week. 

Driving improvements with conversational data – CMO Talks with Dee Anna McPherson

Only a few years ago, marketers could only dream of a time when machines would have the ability to extract value from the unique conversations between a business and its customers. Thanks to

Telus International acquires Lionbridge AI for CA$1.2 billion

Telus International, a Telus subsidiary that offers global customer service outsourcing and digital IT services, has acquired Lionbridge AI for CA$1.2 billion. Lionbridge AI is a subdivision of Lionbridge Technologies that specializes in

Trust, tech and the customer experience: CMO Talks with Alan Webber of IDC

It once took years to build long-term customer relationships, but consumer loyalty looks very different in the digital age. For Alan Webber, Program Vice President, Customer Experience for IDC, navigating the customer experience

The Arm deal: How Nvidia will remain vendor-neutral and address its partners

Nvidia's acquisition of Arm still faces regulatory and licensing challenges, and in a webcast on Sept. 14, Jensen Huang, Nvidia CEO, addressed issues surrounding competition as well as licensing to China once the

The business imperative for ethical AI – CMO Talks with Ritu Jyoti

Artificial intelligence (AI) tops the agenda for many organizations, but the anticipated opportunities come with a host of challenges, many of which relate to ethics and trust. For Ritu Jyoti, Program Vice President,

Going for trust and transparency in AI

CMO Talks with NuEnergy.ai Healthcare Lead Orchid Jahanshahi At a time when artificial intelligence (AI) is moving from the realm of fantasy to practical application, NuEnergy.ai Healthcare Lead Orchid Jahanshahi says the issues

Finding the balance with AI use in marketing – CMO Talks with Kira Systems CMO Vinay Nair

More and more business leaders are seeing AI as something with the potential to evolve economies and the way companies operate. While Kira Systems CMO Vinay Nair may believe in AI’s potential, he

How CryptoChicks is empowering women in blockchain and AI

CryptoChicks founded in Toronto in 2017 with the goal of bringing women into the world of blockchain and AI through hackathons, workshops and educational conferences. Since then, it has expanded to countries all

IBM says it will integrate Debater tech into Watson

IBM recently announced plans to integrate Project Debater technologies into Watson throughout the year. This represents the first commercial availability of key technologies from the company’s Project Debater, IBM's first artificial intelligence (AI)

10 women advancing AI in Canada

It’s time to showcase your Digital Transformation prowess

Nominations for the ITWC 2020 Digital Transformation Awards are now open. The national awards program is designed to recognize the best examples of business or organizational digital transformations in the country. It is

Pantonium uses AI to make transit more rider-centric

Pantonium's EverRun software allows transit riders to suggest pick up and drop off times and wait for AI to find an efficient route to get them where they need to go in the

Nearly half of privacy compliance technology to rely on AI by 2023

More than 40 per cent of privacy compliance technology will rely on artificial intelligence (AI) by 2023, a five per cent increase from today, according to a new survey from Gartner. And while