CompuCom unveils ‘Self Healing’ AI service for healthcare

CompuCom System Inc. is bringing its artificial intelligence (AI), automation software-as-a-service (SaaS) product to the world of healthcare to help providers automate tech support and decrease 'downtime' caused by technology failures. The digital workplace

Published on: October 9th, 2018 Meagan Simpson

Workday focuses on machine learning to analyze business skills and trends

Las Vegas - Continuing to build on last year, software as a service (SaaS) vendor Workday Inc. has announced more machine learning and artificial intelligence solutions for its human capital management (HCM) system with

Published on: October 2nd, 2018 Meagan Simpson

How Canadian businesses are using AI – Elevate day two

Elevate Tech Fest day two was a whirlwind event, with more than a dozen different ‘tracks’ spread out across Toronto that focused on everything from fintech to health, smart cities and more. ITBusiness.ca

Published on: September 27th, 2018 Meagan Simpson

Canadian firms care more about AI ethics than U.S.: SAS survey

Artificial intelligence (AI) is on everyone's lips these days, but is it being used ethically? Analytics firm SAS Institute partnered with Intel, Accenture Applied Intelligence, and Forbes Insights, the strategic research and thought

Published on: September 24th, 2018 Lynn Greiner

Hendrix.ai: Edmonton startup announces AI assistant for businesses

Virtual digital assistants are for more than just the home or on your phone, artificial intelligence (AI) powered assistants are gaining traction in the enterprise market and Edmonton-based Testfire Labs is throwing its

Published on: September 19th, 2018 Meagan Simpson

‘Original financial disruptor’ ATB moves on from cloud migration to AI applications

Technology is changing the way in which companies work and provide services to customers, especially in the world of finance and banking but Alberta's ATB Financial thinks it has found a way to

Published on: September 10th, 2018 Meagan Simpson

CinemaTech – Mass Effect argued AI was a new life form better than an actual AI developer

CinemaTech is Eric Emin Wood’s periodic look at how pop culture depicts the world of tech. With all due respect to the new Star Wars movies, rebooted Star Trek series, Guardians of the

Published on: September 7th, 2018 Eric Emin Wood

Salesforce adds new features to Sales Cloud platform

Leading up to its annual Dreamforce conference later this month, Salesforce announced Thursday new features for its Sales Cloud platform to help improve sales, billing and marketing. The customer relationship management (CRM) giant

Published on: September 6th, 2018 Meagan Simpson

I will never understand how you heathens survive without physical keyboards

I’d like to think my time with ITBusiness.ca parent ITWC, which comes to a close on Sept. 7, has made me a more tech-savvy person. For example, I now know that “cloud” refers

Published on: August 31st, 2018 Eric Emin Wood

Google’s Gradient Venture makes first lead investment with Canadian AI startup

The first Canadian recipient of an investment from Google's Gradient Ventures says Canada "has a strong foundation" of artificial intelligence (AI) companies that could see more investments from the fund. Toronto-based industrial AI

Published on: August 28th, 2018 Shruti Shekar

WestJet launches AI chatbot to improve customer experience

WestJet Airlines Ltd. has launched an artificial intelligence (AI) powered chatbot, the first of its kind for a Canadian airline. The low-budget airline made the announcement Monday, calling the chatbot a quicker and

Published on: August 27th, 2018 Meagan Simpson

Canadian AI marketer grows team

Toronto-based Atomic Reach continues to grow and shake up the field of content marketing, announcing two new additions to its executive team. It was announced last week that Paul Roscoe would now be

Published on: August 24th, 2018 Meagan Simpson

Hashtag Trending- Facebook removes misinformation accounts; AI cooling Google data centres; Netflix cutting out Apple fees

Facebook removes hundreds of misleading accounts, Google is using AI to cool its data centres and Netflix hopes to take a bite out of its Apple fees. First up from LinkedIn: Hundreds of

Published on: August 23rd, 2018 Meagan Simpson

Toronto-based software startup points AI at solving B2B’s biggest sales problems

After your Saturday morning coffee and a pancake breakfast with the kids, perhaps you pick up a list of chores. Perhaps you stare at these tasks, each of them daunting in its own

Published on: August 15th, 2018 Brian Jackson