Telus International, a Telus subsidiary that offers global customer service outsourcing and digital IT services, has acquired Lionbridge AI for CA$1.2 billion. Lionbridge AI is a subdivision of Lionbridge Technologies that specializes in
It once took years to build long-term customer relationships, but consumer loyalty looks very different in the digital age. For Alan Webber, Program Vice President, Customer Experience for IDC, navigating the customer experience
Published on: November 4th, 2020
Suzanne Robicheau
@itbusinessca
Nvidia's acquisition of Arm still faces regulatory and licensing challenges, and in a webcast on Sept. 14, Jensen Huang, Nvidia CEO, addressed issues surrounding competition as well as licensing to China once the
Artificial intelligence (AI) tops the agenda for many organizations, but the anticipated opportunities come with a host of challenges, many of which relate to ethics and trust. For Ritu Jyoti, Program Vice President,
Published on: September 2nd, 2020
Suzanne Robicheau
@itbusinessca
CMO Talks with NuEnergy.ai Healthcare Lead Orchid Jahanshahi At a time when artificial intelligence (AI) is moving from the realm of fantasy to practical application, NuEnergy.ai Healthcare Lead Orchid Jahanshahi says the issues
Published on: August 17th, 2020
Glenn Weir
@itbusinessca
More and more business leaders are seeing AI as something with the potential to evolve economies and the way companies operate. While Kira Systems CMO Vinay Nair may believe in AI’s potential, he
CryptoChicks founded in Toronto in 2017 with the goal of bringing women into the world of blockchain and AI through hackathons, workshops and educational conferences. Since then, it has expanded to countries all
IBM recently announced plans to integrate Project Debater technologies into Watson throughout the year. This represents the first commercial availability of key technologies from the company’s Project Debater, IBM's first artificial intelligence (AI)
Published on: March 19th, 2020
Pragya Sehgal
@itbusinessca
Nominations for the ITWC 2020 Digital Transformation Awards are now open. The national awards program is designed to recognize the best examples of business or organizational digital transformations in the country. It is
Pantonium's EverRun software allows transit riders to suggest pick up and drop off times and wait for AI to find an efficient route to get them where they need to go in the
More than 40 per cent of privacy compliance technology will rely on artificial intelligence (AI) by 2023, a five per cent increase from today, according to a new survey from Gartner. And while
Published on: February 25th, 2020
Pragya Sehgal
@itbusinessca
Guess what? The Las Vegas Convention Center wasn't the only place where incredible tech flourished at CES 2020. Peripheral shows like ShowStoppers and Pepcom had their own flavour and awesome products. We squeezed
By Catherine Morin Montreal-based Plotly Technologies this week announced it had received a $1.7 million contribution from Scale AI, the innovation supercluster investing in the development of artificial intelligence (AI) and supply
