Customer-first culture key to success with CRM, Complete Innovations discovers

Although Complete Innovations helps track fleets of vehicles and workers around the globe, the key to solving one of its biggest business problems turned out to be right on its own doorstep. The

Published on: April 15th, 2015 Christine Wong

Microsoft buys Toronto mobile business intelligence vendor

Microsoft Corp. announced Tuesday that it’s rounding out its mobility strategy around business intelligence with the acquisition of a Canadian vendor. The company confirmed that it has acquired Datazen Software, a Toronto-based developer of

Published on: April 14th, 2015 Jeff Jedras

Improving customer experience in automotive, public sector and financial services sectors

Companies in the automotive, public sector and financial services industries will have help delivering differentiated products and driving new revenue through mobile, web and social channels thanks to a new partnership between Hewlett-Packard

Published on: April 9th, 2015 Jeff Jedras

Top 10 best April Fool’s day tech gags

Published on: April 1st, 2015 ITBusiness Staff



First look at Skype for Business

Atlanta - It was way back in 2011 that Microsoft acquired Skype for $8.5 billion. It was just last November that we learned Microsoft planned to replace its office collaboration software Lync with

Published on: March 18th, 2015 Brian Jackson

Well Hello – Windows 10 will support biometric passwords

Apple iPhone 6 users are now in the habit of unlocking their devices with use of a fingerprint scan, and specific laptop manufacturers offered fingerprint scanners in place of passwords long before that.

Published on: March 18th, 2015 Brian Jackson

Microsoft tapping consumer savvy for slew of enterprise announcements

Atlanta - Microsoft Corp. pitched its software solutions and cloud offerings for business on the strength of its experience making consumer products, as it announced a slew of updates to core enterprise products including

Published on: March 16th, 2015 Brian Jackson

Office Delve adds ‘news feed’ to Office 365

Atlanta - Just as you can scroll through your news feed on Facebook to find out what's new with your friends, you can now scroll through a news feed within Office 365 to

Published on: March 16th, 2015 Brian Jackson

The new privacy: Consumers want more control over their digital identity

With an increasingly connected world and the Internet of things, it's good that consumers are becoming more comfortable sharing their personal information on line. But there's a catch: they want more control over how

Published on: March 11th, 2015 Jeff Jedras

Microsoft offers free preview of the Retina-friendly Office 2016 for Mac

Apple users are about to get some of the new features and functionality on their Mac that PC users have been enjoying in Microsoft’s Office 365 office productivity suite – plus a few

Published on: March 5th, 2015 Jeff Jedras


Smug Apple may lose customer experience crown to hungry Microsoft

While Apple Inc. revolutionized how we buy and consume technology in large part by focusing on the customer experience, like any successful innovator it runs the risk of stagnation and complacency if it’s not

Published on: February 17th, 2015 Jeff Jedras